Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Akron
Akron, OH
636 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 636 reviews
November 16, 2025
Michelle was wonderful to work with. She took time to go over all questions that were asked. She was friendly, knowledgeable, and professional. She assisted in getting the purchase proce She took time to go over all questions that were asked. She was friendly, knowledgeable, and professional. She assisted in getting the purchase process started and moving efficiently. More
by Flug57
Verified Customer
November 09, 2025
Always great. I don’t go anywhere else it think im on my 5 one I don’t go anywhere else it think im on my 5 one More
by tommykh
November 07, 2025
This dealership was so unprofessional and I would never recommend. This was my 2nd BMW vehicle. recommend. This was my 2nd BMW vehicle. More
by DEONNAG09
November 05, 2025
Took my car in for an open recall. Everyone I delt with was pleasant and professional. My only complaint would be that my car was washed but returned to me with more water spots than i Everyone I delt with was pleasant and professional. My only complaint would be that my car was washed but returned to me with more water spots than it had when dropped off. More
by john.boberg
Employees Worked With
November 05, 2025
Joey was the best service advisor I’ve ever worked with, absolutely amazing personality and was quick as well as very detailed and patient with me when explaining what I needed to know in terms I can unders absolutely amazing personality and was quick as well as very detailed and patient with me when explaining what I needed to know in terms I can understand. I would highly recommend him to anybody I know! A smile that will make anybody’s day! More
by JOEY.JONES62498
November 04, 2025
Really great service. All the way around. I wouldn't go anywhere else. The car review was very helpful All the way around. I wouldn't go anywhere else. The car review was very helpful More
by donhen29
November 01, 2025
The store manager was great. Overall experience was great. Mario was a nice guy but maybe not the best role for him. Overall experience was great. Mario was a nice guy but maybe not the best role for him. More
by TODDB4
November 01, 2025
15 years working with this dealership and it has always been a good experience. I just bought my second vehicle from them. been a good experience. I just bought my second vehicle from them. More
by CATHY4759
October 31, 2025
They are very professional and thorough with the maintenance of both our BMW’s. We have dealt with this dealership since 1983! maintenance of both our BMW’s. We have dealt with this dealership since 1983! More
by Sdanals
October 31, 2025
Michelle was a pleasure to work with! Smooth transaction. Thanks for make my purchase easy and fast Smooth transaction. Thanks for make my purchase easy and fast More
by BOBELI
Employees Worked With
