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BMW of Akron
Akron, OH
459 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 459 reviews
June 28, 2025
Service staff was very professional. Service may be expensive, but I know it will be done right and completely. Alexandria was welcoming and helpful. Service may be expensive, but I know it will be done right and completely. Alexandria was welcoming and helpful. More
by rgweiler0
Verified CustomerEmployees Worked With
Alexandria
June 27, 2025
A little shaky at first due to a city-wide and local blackout. Therefore, that wasn't tied to the dealership, but to the city. After the issue resolved itself, the dealership stayed on point after the blackout. Therefore, that wasn't tied to the dealership, but to the city. After the issue resolved itself, the dealership stayed on point after the wire transfer was confirmed. Great symmetry for the BMW brand. More
by apnexpress1
June 26, 2025
The service staff are always professional, courteous and informative. They completed my job and gave me all the details I needed to take care of my care. Thanks again. informative. They completed my job and gave me all the details I needed to take care of my care. Thanks again. More
by chiobi1119
Employees Worked With
Jacob Green
June 25, 2025
Friendly, great service and sales personnel. Would recommend for their outstanding sales and service departments Would recommend for their outstanding sales and service departments More
by RSTAAB
Employees Worked With
June 24, 2025
Friendly and helpful! Good communication on timing. Easy and positive experience so I would definitely recommend. Good communication on timing. Easy and positive experience so I would definitely recommend. More
by Amy B
June 23, 2025
Best service I ever did receive! Erin is the most friendliest service advisor! Everyone rocks! Erin is the most friendliest service advisor! Everyone rocks! More
by TIFFAN HELMICK
June 21, 2025
Erin did an excellent job coordinating and arranging service. Both valet drivers were prompt, pleasant and professional. service. Both valet drivers were prompt, pleasant and professional. More
by Techmimi
Employees Worked With
Erin and the valet drivers were all excellent; suggest the technicians include the standard norm when citing tire tread and brake wear data.
June 20, 2025
They are a very responsive, very helpful, very professional group. I highly recommend this dealership and its service group. professional group. I highly recommend this dealership and its service group. More
by GDBENZ
Employees Worked With
Other Employees :
Josh Deluca
