BMW of Akron

It is always easy to schedule any service appointments as needed with a loaner without having to wait for weeks to get in. needed with a loaner without having to wait for weeks to get in. More

After experiencing the loss of my 2023 BMW 530i to the recent Cleveland area hail storm, Eric provided a shoulder to lean on, coached me through my dealings with BMW Financial and my insurance company, an recent Cleveland area hail storm, Eric provided a shoulder to lean on, coached me through my dealings with BMW Financial and my insurance company, and worked me into a new vehicle that I wanted and needed, at a price point I was comfortable with. Compliments also go out to BMW of Akron's Service Department - Ed Berrett - who has operated above and beyond my expectations. Thanks guys! More

I had a great experience with BMW of Akron and Eric was wonderful. He listened to what I wanted and helped make sure I got it. They did not pressure me in any way, even after I told them I’d be test drivin wonderful. He listened to what I wanted and helped make sure I got it. They did not pressure me in any way, even after I told them I’d be test driving other brands to make sure I got exactly what I dreamed of. More

BMW of Akron has been my go to for three cars and excellent service. I couldn't be happier. They are honest and take care of their customers! excellent service. I couldn't be happier. They are honest and take care of their customers! More

Setting up an appointment was easy. They are great listeners, searched all dealerships till they found the car I was looking for, the financial department explained things so that ther They are great listeners, searched all dealerships till they found the car I was looking for, the financial department explained things so that there was no confusion on payments ect. This is the 3rd car I've leased from them and recommend them to anyone that's looking for a BMW More

I am relatively new to BMW of Akron although I had heard good comments from friends before converting. I have found them professional, friendly and well trained. The video summary by the service technician good comments from friends before converting. I have found them professional, friendly and well trained. The video summary by the service technician is greatly appreciated and the follow-up by the front desk is very much appreciated. More

They are always professional and courteous. I have absolutely zero complaints about the team at the service desk. I have absolutely zero complaints about the team at the service desk. More

The prices were insane. This is my 4th BMW, so I'm not new to the brand. No loaner car was offered, like the other dealerships I have worked with over the years. My car was This is my 4th BMW, so I'm not new to the brand. No loaner car was offered, like the other dealerships I have worked with over the years. My car was returned to me extremely dirty. I'm a one and done at BMW Akron. I had been warned by a co-worker who just purchased a $110,000 vehicle from this dealership, but I didn't listen. Shame on me. More

Punctual and efficient. Clean and welcoming. Always willing to chat about cars, family and friends Clean and welcoming. Always willing to chat about cars, family and friends More

Easy to set the appointment, work done on time, customer service agent was knowledgeable and very responsive service agent was knowledgeable and very responsive More