BMW of Alexandria

Quick, convenient and professional services throughout every step in the process. Would purchase another vehicle from them without hesitation. every step in the process. Would purchase another vehicle from them without hesitation. More

The sales person, Andrii, was very knowledgeable about the vehicle I asked about. He was patient with the questions and thorough in his answer. Good experience. the vehicle I asked about. He was patient with the questions and thorough in his answer. Good experience. More

Amin was helpful in having several cars on site and getting me out of there timely. However they need to develop a faster process getting me out of there timely. However they need to develop a faster process More

Who knew a test drive could turn into a series of comedic errors, leading to me driving away in a new BMW with a grin wider than the car's front grille! 🚗😄 So, there I was, finally getting behind the wh errors, leading to me driving away in a new BMW with a grin wider than the car's front grille! 🚗😄 So, there I was, finally getting behind the wheel of the car I'd been eyeing for nearly a year. Erin, my trusty sales rep, hopped in with me and immediately started bedazzling me with the car's endless features. It felt like a tech-savvy rollercoaster ride! Woooh! Unlike my previous pit stop at Fairfax BMW, where the sales rep seemed to think the car's features were top-secret and left me baffled. But Erin? Oh, she turned that test drive into a joyride- thanks for risking your life with my constant hard braking! Now, let's talk trade-in. Erin and I had some fancy footwork negotiating, but she smoothly waltzed over to her sales manager, and together they orchestrated a trade-in deal that finally got me nodding in agreement. Erin didn't just seal the deal- she stayed committed to helping me with all the tiny details post-purchase. That's dedication and character, folks! 👏 And let's not forget Mustafa, our finance magician. He dazzled me with his paperwork prowess, making the finalizing process feel less like a high-stakes card game and more like two friends chatting over lunch. In a nutshell, this was the second time in my life I left a dealership as happy as a kid in a candy store (the first was an Audi dealership, but that's another story). If car buying were an Olympic sport, Erin and Mustafa would definitely be on the podium. Thanks for making my car shopping experience exceptional! 🏅😂🚗 More

The team members here are extremely helpful. Kevin has made all processes so simple and smooth. Delivery process of my M3 was seamless. The knowledge of the team made me feel a lot relieved from Kevin has made all processes so simple and smooth. Delivery process of my M3 was seamless. The knowledge of the team made me feel a lot relieved from a recommendation to purchase a front license bracket, all setups in the car, and financial process. More

Kate Richardson was the sales representative who helped us with the purchase of our car. She was very knowledgeable, polite, and efficient in answering all questions that we threw at her. Thank you for sta us with the purchase of our car. She was very knowledgeable, polite, and efficient in answering all questions that we threw at her. Thank you for staying past your working hours (around 9pm) last night to find the car (BMW X1) that my wife was looking for. BMW of Alexandria is lucky to have her on their team! Good job! I give her 5 STARS for the oustanding service she provided. More

Amazing customer service all around. From the moment you walk in, everyone is extremely friendly and willing to go out of their way to help. Alp has been our go to salesperson for years. From the moment you walk in, everyone is extremely friendly and willing to go out of their way to help. Alp has been our go to salesperson for years. We trust him and his guidance. He isn’t pushy and will spend as much time with you as you’d like or need. Every touch point is handled with care and you can tell they value their customers. Top notch dealership. More

We drove across state lines because - it’s is the Best dealership ever. Our lease ended, we returned the vehicles and we walk out with new car. Habib (salesman) and Mike (finance) were both amazing and ma dealership ever. Our lease ended, we returned the vehicles and we walk out with new car. Habib (salesman) and Mike (finance) were both amazing and made everything possible to make sure we ended up with a car and deal we wanted. We ordered a new car on August 1, and it was built and ready for delivery by August 26. Five stars: welcoming, truly professional, customer centered (not just written somewhere but in actuality), best attitude - we didn’t feel ignored our anyone playing superior silly games like other BMW dealers in state. Just awesome all around. Other BMW dealers in DMV area (and BMW headquarters) could learn something from these guys! We will be back soon for another vehicle. More

Professional, helpful and friendly. The salesperson Ngan was particularly nice. The hard sell on warranties was a bit off putting. But all in all, a good experience. The salesperson Ngan was particularly nice. The hard sell on warranties was a bit off putting. But all in all, a good experience. More