BMW of Bridgewater

Outstanding customer service! Highly recommend! Mark has extensive technology knowledge and is completely customer focused. Pleasure to do business with. Have purchased several Highly recommend! Mark has extensive technology knowledge and is completely customer focused. Pleasure to do business with. Have purchased several vehicles and the other dealerships just can’t match their services. More

Wonderful experience Had a wonderful experience with Scott Marlowe. He was very professional, knowledgable, and straightforward. Given this is one my few automobile transa Had a wonderful experience with Scott Marlowe. He was very professional, knowledgable, and straightforward. Given this is one my few automobile transactions, Scott made the experience low-pressure while being able to attend to our questions and concerns. I couldn't have been happier with the decision to do business at BMW Bridgewater and Scott. More than happy to recommend this place and would not hesitate to return for any other purchases. When finishing up, the finance department was equally professional, low-pressure, and knowledgable. Additional praise to the BMW genius John who was very patient and thorough with his explanation of all the features and made sure to stop and ask if there were any parts that were unclear. An overall well-run place with very outstanding people. More

Great experience Manjula and her team were professional, knowledgeable and easy to deal with throughout the process. Would definitely recommend Manjula and her team to Manjula and her team were professional, knowledgeable and easy to deal with throughout the process. Would definitely recommend Manjula and her team to anyone looking for a new vehicle. More

Excellent Customer Experience I love picking up a new car! However, I am one those people who hates buying cars, particularly when having to deal with pushy car salesmen and other I love picking up a new car! However, I am one those people who hates buying cars, particularly when having to deal with pushy car salesmen and other obnoxious dealer reps. However, the BMW of Bridgewater team changed my mind. My sales adviser Mark Carvalho guided me through each step of my vehicle selection process. After I ordered my new BMW M850i, Mark kept me informed about the vehicle build status, from receipt of the BMW production number to my new car delivery. Mark is a high energy guy but his sales technique is definitely low key. He was very concerned about my needs and explained the pros and cons of each decision point in my purchase process. When I picked up my new vehicle, Mark and John Palumbo, the dealership’s BMW Genius, spent a lot of time explaining the features and functionality of all the car’s components. Mark and John are extremely knowledgeable, professional, and very friendly. They made sure I was completely satisfied with my BMW buying experience. After the unpleasant encounters dealing with several other area BMW dealerships, I finally found one that really cares about its customers and does whatever is necessary to ensure a superb customer experience. I highly recommend BMW of Bridgewater. They're awesome! More

Great experience Mark made everything so seamless and enjoyable. He was down to earth and understood our needs and wants, which was refreshing in a car dealership! T Mark made everything so seamless and enjoyable. He was down to earth and understood our needs and wants, which was refreshing in a car dealership! The rest of the team was also very friendly and helpful. They seemed like they had a great working relationship with each other which made the experience much more comfortable. Thanks again Mark! More

Great experience with Mark Mark made our X-1 leasing experience a great one! He listened to what we wanted and then delivered. There was no pressure and we felt that Mark truly Mark made our X-1 leasing experience a great one! He listened to what we wanted and then delivered. There was no pressure and we felt that Mark truly wanted to do what was best for us. We always felt that our purchase was his top priority as our calls, emails and texts were always answered in a timely fashion. Mark is a knowledgeable professional who is more than willing to go that extra mile for his customers. More

Experience with Joel Curran Joel acted arrogant and smug throughout our short time together. He acted as if he was doing me a favor by showing me the car. I found his demeanor Joel acted arrogant and smug throughout our short time together. He acted as if he was doing me a favor by showing me the car. I found his demeanor to be unprofessional and distasteful. I went there with the intention of purchasing a car but was so thrown off by Mr. Curran that I quickly decided that I would go somewhere else. There are so many BMW dealerships in the tri-state area but Mr. Curran acted as if I was very lucky to stumble upon his dealership. More

Excellent sales experience My wife and I only drive BMWs and had previously bought or leased 6 vehicles from another dealership. That dealership changed ownership and my prior My wife and I only drive BMWs and had previously bought or leased 6 vehicles from another dealership. That dealership changed ownership and my prior sales rep left. As a result, the experience and level of customer service from that prior dealership changed for the worse. We chose to look elsewhere and landed upon the team @ BMW Bridgewater. From the initial sales experience to the negotiation to the delivery, it was smooth, easy, reasonable and positive. I have been in sales for 20+ years so I notice and appreciate the little things that make for a world class sales experience and they earned our business. We will be taking our business here now. More

Great Sales Experience I hate car shopping, BUT Justin made it way less painful for me for sure. He was informative and not pushy, as I hadn't yet made up my mind about bran I hate car shopping, BUT Justin made it way less painful for me for sure. He was informative and not pushy, as I hadn't yet made up my mind about brand at our first meeting. Ultimately, he found me the car that I wanted at a great lease rate, without any of the nonsense that I experienced at some of the other dealerships. When I went to take delivery of the car, I noticed that the car didn't have the sports seats that I had seen in all the cars I viewed, and I wanted the sport seats (I didn't realize that the seats were an "option"). Justin apologized and found me the exact car with the seats that I wanted at the same lease rate 2 days later! He was a class act. He didn't try to push me into a car I didn't want just because it was the last day of the month. More

Great experience!! Scott Marlowe was excellent to work with. Everything was straightforward with no “up-selling”!! He went above and behind to make the process as seemle Scott Marlowe was excellent to work with. Everything was straightforward with no “up-selling”!! He went above and behind to make the process as seemless as possible. More