BMW of Bridgewater

Our experience was excellent The sales personnel gave us excellent service from the time we came in and started to look at new cars. The staff was very informative and helpful i The sales personnel gave us excellent service from the time we came in and started to look at new cars. The staff was very informative and helpful in answering our questions, giving us the information we needed to decide on what car we wanted.Then when we bought the car,they were very patient and informative teaching us all the new features, since our latest car was 12 years old and we were not familiar with all the latest features and technologies. Their advice on what we might like or need was very helpful and appreciated. We really enjoy driving our new car and feel that the safety features are excellent. More

Excellent Service I really enjoyed the experience with this dealer. It is not easy to buy a car but the process was very smooth here. Martin was a very helpful and res I really enjoyed the experience with this dealer. It is not easy to buy a car but the process was very smooth here. Martin was a very helpful and responsive. More

Very Easy Going and no sales pressure We interacted with Bill throughout the process and he was very upfromt about all the advantages and also the disadvantages of owning a BMW....we tried We interacted with Bill throughout the process and he was very upfromt about all the advantages and also the disadvantages of owning a BMW....we tried to act as if we did not know anything and surprisingly he not even once went against what we generally know about BMWs....very polite, accomodating....when it came to negotiation his experience showed above all the rest of the dealerships as we ended up buying from him not only because of the price (which was being matched elsewhere) but because he made it very convenient and was responsive to requests..... More

Car Purchase Experience Went to dealership open house to test drive BMWs with no real intention to buy a car that day. My sales associate Leslie Burwell was a major factor i Went to dealership open house to test drive BMWs with no real intention to buy a car that day. My sales associate Leslie Burwell was a major factor in my decision to buy a car that day. The entire experience and no hassle deal made with vice-manager Dave on a truly beautiful car made the purchase a "no-brainer". When picking up the car every person in the dealership made me feel special. Ozzy was masterful at finishing up paperwork, John is a guru with car details and Leslie and Mike were charming and helpful. Looking forward to returning to pick up my plates with a list of questions for John! More

A very pleasant experience.. I just bought a used 2010 BMW 528i and the overall sales process was very smooth and pleasant. I just inquired thru their website and immediately got I just bought a used 2010 BMW 528i and the overall sales process was very smooth and pleasant. I just inquired thru their website and immediately got a response back from Amelia; asked a few questions and was provided the information. I was skeptical since I've read several negative reviews about the dealership but I scheduled to check out the vehicle anyway. At the dealership, Bill was there as soon as I get there and the vehicles that I inquired are just outside and ready to be checked out. I did the test drive and Bill was very helpful and provided me with all the necessary information about the vehicle history (since it's a used one) and no sales pressure at all. At the end of the test drive, I had the necessary information to decide whether to buy or not (and I did). It was a good buying experience for me - Anthony and Ozzy helped out on the paperwork, then their vehicle specialist (sorry forgot her name) walked me through the vehicle's features and she was very good in explaining all the details about the car. So overall, I have a very pleasant buying experience at this dealership. Prior to my appointment at this dealership, I did scheduled and visited another dealership (which have good reviews) and did found a vehicle there that's within my interest - the sales guy is a typical 'salesman' (e.g. pushy, feeling important, etc.), made me wait for 10 minutes before attending to me and the first question he asked me is 'so, what are you driving right now?'. Didn't really like the tone but I was there to check the vehicles so I just let it go. The vehicle wasn't really prepped up for viewing and it was located way back of the lot. The sales guy provided me vehicle information but mostly based on his opinion. In any case, the car was good enough for me and would have made the commitment if I didn't have a scheduled appointment at the BMW of Bridgewater and the rest is history, as they say. More

CPO purchase Carmine was helpful & knowledgeable & understood my needs & goals. The car was detailed & perfect on delivery & a detailed description of its systems Carmine was helpful & knowledgeable & understood my needs & goals. The car was detailed & perfect on delivery & a detailed description of its systems given before we drove off. The closer was professional & helpful in explaining the various options we had available to us as dealer add-on insurance/maintenance Overall a very positive experience. More

First time BMW buyer Mike Watson was accommodating. Answering all our questions and working to stay within our budget by helping to choose options to eliminate that we re Mike Watson was accommodating. Answering all our questions and working to stay within our budget by helping to choose options to eliminate that we really didn't need. Frequent contact after we ordered the car until delivery. More

Awesome experience! I recently purchased a 2016X5 and Absolutely Love It!! Carmine and the whole BMW Bridgewater staff from the manager, finance team, Sevice team, Front I recently purchased a 2016X5 and Absolutely Love It!! Carmine and the whole BMW Bridgewater staff from the manager, finance team, Sevice team, Front desk staff were exceptional! They helped to make my decision to purchase effortless! They were extremely patient with me and made me feel valuable! The whole process was extremely efficient and seamless! They really took the time to explain and give me an extensive tutorial of my car! I have been to several BMW dealerships in the area and hands down.. This one is he BEST! More

Renewed lease I was not convinced that I wanted another BMW until a met with Carmine Forgione at BMW Bridgewater. Carmine 's THOROUGH knowledge of BMW's stable of I was not convinced that I wanted another BMW until a met with Carmine Forgione at BMW Bridgewater. Carmine 's THOROUGH knowledge of BMW's stable of cars and his calm demeanor and sincere desire to assist me made it possible. I decided to lease the newly designed X1 and I must say I am thrilled with its improved features and ride. Also Ozzy Momoor in finance clearly and patiently explained the BEST lease structure for me. Once again, a huge improvement . I truly feel that I belong to a club-family-group- of like minded people who really care about the product that they represent and the people who invest in them. This is my 6th BMW and as my life and needs change so do my needs in the vehicle that I drive. This team has done an excellent job in matching the car to the client. It's not a car, it's a driving machine that gives me great pleasure and security, from its superior headlights to its responsiveness and ease of use. And least I forget, from the moment the front desk directs my call graciously and calmly no matter how crowded the showroom may be, to the lovely well stocked lounge, all details and all on this BMW team seem to be hand picked. Kudos BMW of Bridgewater. Thank you for all your efforts Maureen Chatfield More

Excellent Sales and Service at BMW of Bridgewater Sales person Justin was very knowledgeable about all the cars and made the transaction VERY easy! He was true pleasure to work with. Denis O'Har Sales person Justin was very knowledgeable about all the cars and made the transaction VERY easy! He was true pleasure to work with. Denis O'Hara More