BMW of Bridgewater
Bridgewater, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Difficult Service Problem The dealership understood the situation, did not try to up sell and methodically analyzed the problem to produce the best outcome possible. The proble The dealership understood the situation, did not try to up sell and methodically analyzed the problem to produce the best outcome possible. The problem required a balance between the diagnosis/repair cost and the the value of the vehicle. They kept this in mind and, I believe, they did more work than what was billed to try to bring a resolution. More
GREAT EXPERIENCE!!!! Pleasurable experience and Carmine was extremely knowledgable on all aspects of the vehicle, friendly and always followed up as he promised. He is by Pleasurable experience and Carmine was extremely knowledgable on all aspects of the vehicle, friendly and always followed up as he promised. He is by far the best sales associate I have ever dealt with. More
Awesome customer experience Mike Watson and Ozzy has been extremely friendly and have worked out a good deal for me.. Inventory was good and so the condition of the cars.. I woul Mike Watson and Ozzy has been extremely friendly and have worked out a good deal for me.. Inventory was good and so the condition of the cars.. I would recommend folks for any pre-owned and new BMWs.. I travelled internationally and they have been able to help get the documentation and other stuff worked out seamlessly More
Unresponsive to my request to cancel BMW Tire Protection I purchased a new BMW from this dealership in August, 2014 at which time I purchased a 5 year BMW Tire and Wheel Protection Policy. I was informed th I purchased a new BMW from this dealership in August, 2014 at which time I purchased a 5 year BMW Tire and Wheel Protection Policy. I was informed that I could cancel the protection policy at any time during the 5year term and receive a prorated refund by simply contacting the dealership Business Manager. Recently, I decided to cancel the policy and I requested cancellation as instructed to the Business Manager. I have sent multiple emails, none of which were responded to. I have now escalated this issue to BMW Corporate for assistance. Each day that goes by without cancellation reduces my refund, so I am very upset at the lack of response by the dealership. I cannot recommend BMW Bridgewater as a result of this poor client experience. More
Excellent Justin O'Conor was very professional and friendly. He worked out a deal with me that met my expectations. He delivered on every promise he made and Justin O'Conor was very professional and friendly. He worked out a deal with me that met my expectations. He delivered on every promise he made and was always on time. More
Great experience My overall experience with BMW of Bridgewater has been amazing, I was dealing with Carmine - the sales advisor at this facility, he has overall knowle My overall experience with BMW of Bridgewater has been amazing, I was dealing with Carmine - the sales advisor at this facility, he has overall knowledge on the car he sold and dealing with him was smooth and amazing More
Mike Watson's professional excellence in my car purchase I highly appreciate your professional excellence in my car's purchase recently. It includes your broad knowledge in car performance, focus on customer I highly appreciate your professional excellence in my car's purchase recently. It includes your broad knowledge in car performance, focus on customer, and kind attitude, and more. More
Excellent staff Easy, smooth transition from one lease to the next. Very knowledgeable staff. A very organized and thorough process. Every staff member went out of Easy, smooth transition from one lease to the next. Very knowledgeable staff. A very organized and thorough process. Every staff member went out of their way to make this a good experience. No hard sell. I wouldn't drive anything else! More
Lease All of the employees are attentive, honest and respectful. They called to follow up after my lease to see if there was anything else I needed. I highl All of the employees are attentive, honest and respectful. They called to follow up after my lease to see if there was anything else I needed. I highly recommend this dealership. More
Great experience overall Leslie was a great sales rep up front. Wonderful to work with. Not pushing for products that I was not looking for. Supporting me finding the car I Leslie was a great sales rep up front. Wonderful to work with. Not pushing for products that I was not looking for. Supporting me finding the car I wanted with the options I was looking for. Had an incredibly pleasant experience with Ozzy in finance. John the genius answered all my questions and there were *many*. More