BMW of Bridgewater

I've known BMW of Bridgewater for may years having bought my first 2004 BMW with this group at their Lebanon NJ location. I recently bought a 2018 540i that needed some attention to connect android and bluet my first 2004 BMW with this group at their Lebanon NJ location. I recently bought a 2018 540i that needed some attention to connect android and bluetooth with IDrive that no one prior to my visit to BMW Bridgewater could figure it out- I spoke with John Palombo on the phone, and he offered to assist if I could stop by with the vehicle. I met with both John and Mark Carvalho, who each were very willing to see if they could assist with getting the android phone connected, and it was a real difficult issue we were having, not an easy fix! Both Mark and John spent considerable time and effort to find the root cause of the problem, we all knew that an iphone connects much easier, but they didn't give up!- I was highly impressed with their commitment, their efforts, and innovative options they reviewed and applied, we solved the problem and all works perfectly. You don't run across many dealers and individuals that are committed to their customers success in solving issues like Mark and John! FYI- this vehicle was purchased from a private party and Mark and John were on it!....from the minute I arrived. Two good guys and a dealership you can count on- friendly,helpful and professional... thanks for the great experience and not giving up! More

I worked with Mark Ongsiako when I leased my 2018 BMW. He was extremely helpful and worked with me to get me a vehicle that I would enjoy. Since my experience had been so positive I went to Mark again this y was extremely helpful and worked with me to get me a vehicle that I would enjoy. Since my experience had been so positive I went to Mark again this year for my new lease. I am happy to say that Mark did not disappoint. He was able to get me a car that I wanted. He was extremely courteous, pleasant and a true professional. I would recommend him highly. More

Amazing team at BMW Bridgewater! John Del Franco, Mark Ongsiako and Brian “Genius” made this process so quick and easy! Highly recommend buying your bmw here! Ongsiako and Brian “Genius” made this process so quick and easy! Highly recommend buying your bmw here! More

Everyone I interacted with at this dealership are so helpful and friendly. They made choosing and purchasing a new vehicle a true pleasure. I would recommend this dealership to anyone looking for a BMW helpful and friendly. They made choosing and purchasing a new vehicle a true pleasure. I would recommend this dealership to anyone looking for a BMW More

It was easy to make my appointment. Nick ensured all my requests and warranty was performed. Great car wash and car was ready on time. requests and warranty was performed. Great car wash and car was ready on time. More

Manjula at BMW Bridgewater made the experience of buying my car an absolute pleasure. They were clearly very busy when I came. Some sales persons were not as attentive likely because of this, but Manjula ma my car an absolute pleasure. They were clearly very busy when I came. Some sales persons were not as attentive likely because of this, but Manjula made sure I was taken care of, my questions were answered, and she went the extra mile. When I came outside to pick up my car, she had placed a bow on it as it was my first BMW. She took my picture with the car and I appreciated her efforts immensely! More

It was excellent dealership. I was told every detail about the vehicle and got a good deal on it. Positive attitude and great customer service about the vehicle and got a good deal on it. Positive attitude and great customer service More

The dealership did a very good job in offering a fair deal without the typically expected games. Additionally, the dealership worked with me while my vehicle was delayed on delivery as a result of the p deal without the typically expected games. Additionally, the dealership worked with me while my vehicle was delayed on delivery as a result of the pandemic. More

I had a great experience at BMW of Bridgewater. I bought the exact car I wanted at a fair price with excellent customer service and attention-to-detail. Mark Ongsiako was very thorough and knowledgeable. I the exact car I wanted at a fair price with excellent customer service and attention-to-detail. Mark Ongsiako was very thorough and knowledgeable. I highly recommend this dealership. More