BMW of Bridgewater

Zarina was extremely helpful. She took time to make sure that all my questions were asked and went through the features thoroughly. She is clearly focused on making the customer fell comfortable when they g that all my questions were asked and went through the features thoroughly. She is clearly focused on making the customer fell comfortable when they get their new vehicle. More

Had a very good experience at BMW of Bridgewater. Savitri Persaud was very helpful in getting us into a new BMW X1. We had to wait a few days to get the specific configuration of the car, but Savitri kept th Persaud was very helpful in getting us into a new BMW X1. We had to wait a few days to get the specific configuration of the car, but Savitri kept the focus on ensuring that we got the car that we were looking for. We look forward to enjoying our "ultimate driving machine". More

I must admit, I typically don’t write reviews, so when I do, it’s because recognition is well deserved. Manjula is such a pleasure to work with, really listens to your wants and desires, and even if you’re do, it’s because recognition is well deserved. Manjula is such a pleasure to work with, really listens to your wants and desires, and even if you’re willing to make compromises, she won’t let you! You have to love that, she is advocating for you harder that you may advocate for yourself! A lesson to be learned. That said, I have a beautiful car in the color I really wanted! Manjula worked hard to get this car to me and got it earlier than anticipated. And I purchased for what I think is a fair price. The entire process was simple and I felt like I was treated with respect the entire time. Manjula was great, Dan in finance was great, Bridgewater BMW is wonderful. I live very close to another BMW dealership but prefer to come here instead. It’s worth it. So I can say, for the few reviews I write, this time I am honored to write one. Lisa G. More

This is the best BMW dealership i ever been the sales associate Manjula Biju is the best! She help me a lot explain my option less than 30 mins I got my BMW X3! She will tell you your option right away associate Manjula Biju is the best! She help me a lot explain my option less than 30 mins I got my BMW X3! She will tell you your option right away and which will fit your budget on financing available. She have the best customer service I ever have! I did my my test drive Zarina Fargali she help met a lot explain everything she is so helpfull she know her BMW cars! In my experience in other dealer ship they will hostage you until you say yes and they wasting your time plus the poster price they will add this and that. Not in BMW BRIDGEWATER. Less than 30 mins i got the BMW i want. Everybody in BMW BRIDGEWATER is helpful friendly and they have best customer service. More

Manjula worked hard for me to get me a great deal on my X5. She sat with me and went over my choices (I had the car built to my specs) and gave me great insight to what was available. Two of her suggestion X5. She sat with me and went over my choices (I had the car built to my specs) and gave me great insight to what was available. Two of her suggestions were right on with the interior color and seat choice. Thank you! Zarina took time out with me the day I picked up the car to thoroughly go through all the new (I was coming out of aa 2015 X5) and exciting features. She was great and I look forward to seeing her again when I come back for my plates to get a refresher course! Thanks ladies for making a "car purchase" so easy and to their finance department, thank you for the paperwork and money side to happen with no pressure at all! More

Quite pleased with my experience with BMW of Bridgewater. Manjula made the process of purchasing a new X3 remarkably enjoyable and straightforward. Manjula made sure she had all the information needed to h Manjula made the process of purchasing a new X3 remarkably enjoyable and straightforward. Manjula made sure she had all the information needed to have the car ready to go on my arrival, and patiently walked me through what I needed to do. Zarina taught me about the special features of my car and Jon explained and processed the paperwork very efficiently. All three were professional, friendly and helpful. I appreciate their dedication to client service. More

I had a great experience with all the people I worked with except that I felt a little rushed in dealing with the guy who was in charge of closing the lease, taking my money and selling me the "extras" with except that I felt a little rushed in dealing with the guy who was in charge of closing the lease, taking my money and selling me the "extras" (warranty packages, etc.). I felt some condescension also and it made me feel like there was some attempt at deception. I had to assert myself and ask for clarification and a less-pressured approach, before arriving ultimately at resolution. Also, on delivery, the pressure in my front tires was 10 lbs greater than what was specified. A little bit of a thorn in what was otherwise a rose of a sales experience. More

Mark Carvalho is the easiest person I have ever dealt with at any car dealership. I was treated like I was part of a concierge service and his communication was excellent . Transparency is also wha with at any car dealership. I was treated like I was part of a concierge service and his communication was excellent . Transparency is also what I got with Mark , he was such a professional I could tell right away he has many years of experience. If you are considering a BMW in the near future , go see Mark . Zarina was also terrific in showing us all the car features with knowledge and patience also so sweet. More

Mark Ongsiako -- is the guy you should look for as soon as you enter Bridgewater BMW. And if you call -- his extension is 136, and he will take care of you from there. Don't hesitate-- just do it. Note tha as you enter Bridgewater BMW. And if you call -- his extension is 136, and he will take care of you from there. Don't hesitate-- just do it. Note that results might be even slightly better than you expected! At least, it was in my situation. First I purchased Certified 328Xi. I loved that car, but after two years in order to please my wife I decided to get a newer model and now I'm leasing a 2021 330Xi. Both times Mark took care of me and money-wise I even saved a bit on both deals. There would be no tricks or gimmicks, 100% reliable communication, personal training with equipment, and a nice chat, if you're in the mood to get a complimentary coffee and sit at Mark's desk for a conversation. I give Mark 5 STARS and will definitely buy another car from him! I am a real client and reside in Brooklyn. More

Very satisfied with the team and process at BMW Bridgewater while purchasing my new X7. Alex was a thorough, personable salesman that was patient and understanding while I took my time shopping. R Bridgewater while purchasing my new X7. Alex was a thorough, personable salesman that was patient and understanding while I took my time shopping. Refreshing that it didn't feel like a high pressure situation at any time. I had a very opposite experience at another dealership, dealing with Alex definitely brought me back to BMW. After purchase, John was also fantastic and personable explaining the features and how to use them. Its great to know I can pop in anytime if I need help navigating all the bells & whistles! Lastly, I had an issue with a roof rack accessory. The Sales Manager, Mark, was helpful in determining the cause ... at one point he was climbing up to my roof to pin point the issue! A new set of racks is ordered and hopefully that is taken care of. Cant speak to the service team yet, but if they are as helpful as the sales side, I will be fully satisfied! More