BMW of Catonsville

Ron is an absolute professional! His attention to detail made the purchase of my new vehicle completely painless. He kept me informed on the status of my vehicle while it was in tran His attention to detail made the purchase of my new vehicle completely painless. He kept me informed on the status of my vehicle while it was in transit, to arriving at the port and sent me a video as the car was being driven off of the car carrier once it arrived at the dealership. His actions reflect great credit upon himself and the Catonsville BMW dealership as a whole. More

Very happy with my purchase--2023 X7. Harold was great! Very easy to work with. Harold was great! Very easy to work with. More

Always a great time when I come in for service Britany always takes good care of me and my vehicle. always takes good care of me and my vehicle. More

Service representative explained everything to me and gave me options for servicing my vehicle. Highly recommend this dealership for all purchases & services. gave me options for servicing my vehicle. Highly recommend this dealership for all purchases & services. More

I received excellent service from Jae Lim my salesperson. He was able to locate the perfect car I was looking for. made the process of buying a vehicle very easy, and I'm happy with it. He was able to locate the perfect car I was looking for. made the process of buying a vehicle very easy, and I'm happy with it. More

I purchased X7 from Jae that i was very pleased with his service. I will definitely recommend to others who is looking for a new or pre owned. service. I will definitely recommend to others who is looking for a new or pre owned. More

Jae Lim was very knowledgeable and helpful. He was very easy going and was enjoyable to deal with. I had a great experience and look forward to the next time! He was very easy going and was enjoyable to deal with. I had a great experience and look forward to the next time! More

I worked with Jae at BMW Catonsville. I had lots of questions through out the process and he was really easy to get a hold of and full of knowledge. I was able to text him via cell phone I had lots of questions through out the process and he was really easy to get a hold of and full of knowledge. I was able to text him via cell phone and he answered within mins. He took time explaining all the options and when I received my car he took time to show me how to use everything. 100% would use him again. More

Excellent customer service. Went above and beyond to ensure my wife and I were satisfied with our new purchase. This particular BMW dealership is our preferred location even tho Went above and beyond to ensure my wife and I were satisfied with our new purchase. This particular BMW dealership is our preferred location even though it is a few hours away. More

I am a difficult customer to deal with because I always have a ton of questions and encounter situations a lot of times are unusual or never happened before. Jay was patient and spent a ton of time ensurin have a ton of questions and encounter situations a lot of times are unusual or never happened before. Jay was patient and spent a ton of time ensuring my questions were correct. He even went above and beyond in my situation each step of the way even with some of the comical issues we encountered during my transaction. Hands down will go out of my way to buy from him in the future. More