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BMW of Darien
Darien, CT
2,155 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,155 reviews
February 10, 2022
Excellent customer service. Everyone was attentive to customers needs from the minute you walked in the door. Walking into the dealership for a woman immediately causes anxiety and uncertainty but my adv customers needs from the minute you walked in the door. Walking into the dealership for a woman immediately causes anxiety and uncertainty but my advisor Anthony was professional polite and listened to my concerns allowing me to feel comfortable and at ease. I truly appreciate his efforts and others who helped to arrange transportation for me to get to and from my home because the car had to have service longer than expected. It was a very smooth process from beginning to end. I am confident that I will continue to use BMW DARIEN for my future services and new car purchase. More
by jenroberts
Employees Worked With
Anthony Fischetti
February 10, 2022
Superb Process! Great service in a timely. Kept me well informed along the way. I love the video of the car while in maintenance. Overall great experience. informed along the way. I love the video of the car while in maintenance. Overall great experience. More
by DOC7
Employees Worked With
Anthony Fischetti
February 10, 2022
All went well except at pick-up. Dealership noticed scuffing on all four loaner wheels which it did not pick up at initial inspection. This was elevated to its Senior Manager and the Dealer concluded i scuffing on all four loaner wheels which it did not pick up at initial inspection. This was elevated to its Senior Manager and the Dealer concluded it was their oversight and I was not responsible (I wasn’t…). Nevertheless, because of dealer oversight at the initial loaner inspection (with no video), I was put through an upsetting experience. More
by Dizzard
February 09, 2022
Service was great and the porter service was particularly fantastic - made it easy to get the service done without needing to call an Uber or sit around the dealership waiting. fantastic - made it easy to get the service done without needing to call an Uber or sit around the dealership waiting. More
by Colin.s.mckeon
Employees Worked With
Other Employees :
Alec Marino, Zoilo Mendez, Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli
February 09, 2022
Service advisor was very responsive. I was happy with the work performed. The whole process was very efficient. work performed. The whole process was very efficient. More
by Bluearroww
Employees Worked With
February 08, 2022
Great service! Thank you for all your help. Much Great service! Thank you for all your help. Much appreciated! Very professional and communicative service. Jill Great service! Thank you for all your help. Much appreciated! Very professional and communicative service. Jill More
by Jillc
Employees Worked With
Other Employees :
Frank Ciardullo, Anthony Fischetti, Lina Wallace, Patricia Romagnoli
February 08, 2022
Great, prompt service. Very well explained and Video review and details provided are a great feature. review and details provided are a great feature. More
by KD
Employees Worked With
