Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Darien
Darien, CT
2,155 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,155 reviews
November 27, 2020
Great service that is courteous and professional. Always leave feeling well treated and treated as someone whose time is valuable. Everything is detailed and explained clearly. leave feeling well treated and treated as someone whose time is valuable. Everything is detailed and explained clearly. More
by hbjornson
Employees Worked With
November 25, 2020
Was told that the 36 month maintenance plan I signed up for expires after 28 month. Dealership claimed they need to better explain - disappointing experience for expires after 28 month. Dealership claimed they need to better explain - disappointing experience More
by Chrjepsen
Employees Worked With
Liz
November 25, 2020
Klaus and Anderson were great! They were patient with our unusual schedule and very organized at the closing. I would definitely recommend them and I love my new car! unusual schedule and very organized at the closing. I would definitely recommend them and I love my new car! More
by Xxxx
November 25, 2020
Customers are treated as individuals with care and respect to your needs. This is the 4th vehicle I have purchased I will not go anywhere else. respect to your needs. This is the 4th vehicle I have purchased I will not go anywhere else. More
by kjlwestport
November 21, 2020
Friendly staff and great service, my car was repaired quickly. I’m satisfied with their work and customer service. I will definitely recommend others to use this dealership. quickly. I’m satisfied with their work and customer service. I will definitely recommend others to use this dealership. More
by manan
Employees Worked With
Patricia
November 20, 2020
I scheduled a recall appointment on my BMW X5 at Darien because of my prior relationship with Greg Michael. He knew that I was interested in an X7 and went through a lot of trouble to make sure that was th because of my prior relationship with Greg Michael. He knew that I was interested in an X7 and went through a lot of trouble to make sure that was the loaner I was given. Well, I just ordered one from him making this my 3rd BMW from him. He is extremely professional, knows his product in and out, always has time to answer my questions and is extremely kind. BMW of Darien is lucky to have him, he is exceptional to work with and always goes above and beyond. More
by MelissaRDH7
Employees Worked With
Gregory Michael
November 20, 2020
Sebastian has been patient and professional throughout the entire process. We feel very comfortable with our purchase and would recommend BMW of Darien . Definitely appreciate their integrity and on time the entire process. We feel very comfortable with our purchase and would recommend BMW of Darien . Definitely appreciate their integrity and on time service More
by Jody
Employees Worked With
November 20, 2020
Simple, easy, and effective service appointment. Everything from scheduling the appointment, arriving at the facilities, being shuttled back home, the handling of my vehicle, and arranging for its d Everything from scheduling the appointment, arriving at the facilities, being shuttled back home, the handling of my vehicle, and arranging for its drop-off were all at the bar and align with expectations of a high-quality dealership. More
by MMMM
Employees Worked With
Anthony Fischetti
November 20, 2020
Tim Haines did a great job with the sale. He was responsive and knowledgeable. He was respectful of my time. If he did not know the answer he got back to me quickly. Great follow through. responsive and knowledgeable. He was respectful of my time. If he did not know the answer he got back to me quickly. Great follow through. More
by Mark
Employees Worked With
November 20, 2020
Very efficient. Work finished ahead of commitment which was very important gor me today. Paperwork ready at front desk...out in 3 minites. Thank yoi was very important gor me today. Paperwork ready at front desk...out in 3 minites. Thank yoi More
by Peteralwyn
Employees Worked With
Patricia, Frank Ciardullo
