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BMW of Darien
Darien, CT
2,151 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,151 reviews
October 29, 2020
BMW of Darien is great! Their service staff is very efficient and friendly. It is a pleasure to bring my car in for service! Highly recommend them! efficient and friendly. It is a pleasure to bring my car in for service! Highly recommend them! More
by jimmymati
October 29, 2020
Excellent customer service from purchase to service. Barbara and Patrica always go out of their way to ensure the customer experience is at its highest level. Barbara and Patrica always go out of their way to ensure the customer experience is at its highest level. More
by Hnieporent
October 29, 2020
Vince was helpful, thorough, and kept me updated. They were accommodating when I had to get the car seat since they had to keep my car for a few days. were accommodating when I had to get the car seat since they had to keep my car for a few days. More
by Charlie
Employees Worked With
October 29, 2020
Everyone is great there. Thank you for your service Amazing people and service. Vicent my rep is awesome. Front fest is pleasant and professional. I’m happy here Amazing people and service. Vicent my rep is awesome. Front fest is pleasant and professional. I’m happy here More
by cadetsvcs
Employees Worked With
Other Employees :
Frank Ciardullo, James Kavallines, Anthony Fischetti
October 29, 2020
The whole process was very easy and fast which I appreciated in my busy day. From the front desk to my service rep. All great. appreciated in my busy day. From the front desk to my service rep. All great. More
by Kkfoulke
Employees Worked With
October 29, 2020
Great Service. Care about customer relationships. The Dealer “ Does the right thing” for its customers. Good followup on telephone calls for service. Tim Haines in sales has been great Dealer “ Does the right thing” for its customers. Good followup on telephone calls for service. Tim Haines in sales has been great More
by RCarratu
Employees Worked With
Frank Ciardullo
October 28, 2020
The purchase of our new X5 was incredibly smooth. The dealership made a great offer and there were no surprises. The vehicle arrived when scheduled. The delivery experience was perfect. dealership made a great offer and there were no surprises. The vehicle arrived when scheduled. The delivery experience was perfect. More
by cuminale
October 28, 2020
BMW Darien service has always been notable to me in both its consistency and excellence. The speed, efficiency and quality of the entire customer experience is exceptional. its consistency and excellence. The speed, efficiency and quality of the entire customer experience is exceptional. More
by TJ
October 28, 2020
Best service of any dealer I have experienced. Everyone was so friendly and your covid precautions were great. Shuttle was wonderful and made the whole process so easy. Highly recommend!!! was so friendly and your covid precautions were great. Shuttle was wonderful and made the whole process so easy. Highly recommend!!! More
by KidsCar
Employees Worked With
Shuttle driver, Anthony Fischetti
