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BMW of Darien

Darien, CT

4.8
2,185 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,185 reviews

October 29, 2020

Great Service. Care about customer relationships. The Dealer “ Does the right thing” for its customers. Good followup on telephone calls for service. Tim Haines in sales has been great More

by RCarratu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 28, 2020

Best service of any dealer I have experienced. Everyone was so friendly and your covid precautions were great. Shuttle was wonderful and made the whole process so easy. Highly recommend!!! More

by KidsCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Anthony Fischetti
October 28, 2020

The purchase of our new X5 was incredibly smooth. The dealership made a great offer and there were no surprises. The vehicle arrived when scheduled. The delivery experience was perfect. More

by cuminale
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yussef Warde
October 28, 2020

BMW Darien service has always been notable to me in both its consistency and excellence. The speed, efficiency and quality of the entire customer experience is exceptional. More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
October 27, 2020

I needed a regular maintenance and the booking process couldn’t have been easier. My loaner was ready as soon as I got there and my service was complete long before rush hour as I requested. Great service More

by darlene.ryan.goodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 26, 2020

Very good service. Claus and Anthony are true professionals and make the whole experience easy. In this age of Covid they keep things simple and easy More

by cjwbrown04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez, Claus Hattasch
October 26, 2020

As usual the staff at Darien BMW were friendly, efficient and professional. It was a pleasure having my vehicle serviced there and a warranty covered, no-charge bill really made my day. Thanks folks More

by sshapiro16
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 26, 2020

Service is priced well. My advisor was Frank Ciardullo and I had to call him twice to see if my car was ready (he did not have the courtesy to do so). Came in for an oil change basic service and told them More

by Darien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer fuentes , Frank Ciardullo
October 24, 2020

Great people, great service. Take the time to make sure you understand everything. Very safe environment relative to COVID protocols. Do a great job with your vehicle. Spotless after service work. More

by jhlesko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez, Frank Ciardullo
October 24, 2020

DARIEN BMW IS VERY WELL SET TO CONDUCT BUSINESS IN THESE DIFFICULT TIMES! JEREMY IN SALES AND ANDERSON IN BUSINESS ARE TERRIFIC !A GREAT EXPERIENCE More

by redgar1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMY CISKOWSKI-5 STAR PERFORMANCE
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