Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Darien
Darien, CT
2,185 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,185 reviews
October 14, 2020
Frank as usual provided exceptional service - thanks to the entire BMW Darien team. Frank as usual provided exceptional service - thanks to the entire BMW Darien team the entire BMW Darien team. Frank as usual provided exceptional service - thanks to the entire BMW Darien team More
by Das
Employees Worked With
Frank Ciardullo
October 14, 2020
Great customer service. Efficient and get you in and out quick. Professional and courteous. sometimes a bit pricy but have to expect that with a foreign car like a BMW quick. Professional and courteous. sometimes a bit pricy but have to expect that with a foreign car like a BMW More
by Smclane
Employees Worked With
October 13, 2020
I am always taken care of with exceptional customer service. Highly recommend BMW of Darien. Staff is caring , friendly, and extremely attentive. I will continue coming to Darien BMW service. Highly recommend BMW of Darien. Staff is caring , friendly, and extremely attentive. I will continue coming to Darien BMW More
by AR2802
October 13, 2020
Another pleasant experience of serving my car in the Darien dealership. Left the car, talked to service advisor, grabbed myself a tasty coffee in the customer lounge all completed in 10 minutes. And I f Darien dealership. Left the car, talked to service advisor, grabbed myself a tasty coffee in the customer lounge all completed in 10 minutes. And I followed the COVID 19 guidelines and so do the dealership. Car returned to me shiny and like new. More
by fatboyslim
Employees Worked With
Patricia Romagnoli
October 13, 2020
Efficient operation and pleasant to deal with. Unclear as to whether I really needed suggested work done now but helpful to understand potential car issues coming up in time. to whether I really needed suggested work done now but helpful to understand potential car issues coming up in time. More
by Dgilhooley
Employees Worked With
Patricia Romagnoli
October 13, 2020
Bought a new X6 and traded in my old X5. Both were pleasant transactions, done both my email and in-person. No hard sell, just plenty of service. I interacted with a lot of different people, not just pleasant transactions, done both my email and in-person. No hard sell, just plenty of service. I interacted with a lot of different people, not just my salesman. If I had that lost look on my face, standing anywhere in the dealership, someone walking by would offer kind assistance. It was like being in a flagship, five star hotel. More
by CTJohnS
Employees Worked With
Gregory Michael
October 12, 2020
For 8.5 years I’ve been at BMW Darien. I had a horrendous experience with Liz Escobar. Sebastian Mortenson was there to help out when it went bad discussing the service review. experience with Liz Escobar. Sebastian Mortenson was there to help out when it went bad discussing the service review. More
by Jubrocki
October 10, 2020
Excellent experience . I brought the used car I bought from BMW of Darien for service. They were great. I had a complete safety check, fall service and the car was washed and vacuumed. from BMW of Darien for service. They were great. I had a complete safety check, fall service and the car was washed and vacuumed. More
by continentalstables
Employees Worked With
Frank Ciardullo
October 09, 2020
Frank, the service representative was absolutely a life saver. While our car was there for 2 weeks Frank secured a car and help us get back on our way. He is a great example of the service of BMW of Dar saver. While our car was there for 2 weeks Frank secured a car and help us get back on our way. He is a great example of the service of BMW of Darien and it’s expertise. Many thanks, Steven Schnepp More
by Markbasilehomes
Employees Worked With
October 09, 2020
Superb service in every way. I used the valet service and it was flawless. My car was picked up and returned with clear communication on the timing and it could’nt have been easier! it was flawless. My car was picked up and returned with clear communication on the timing and it could’nt have been easier! More
by Tennisnutmom
Employees Worked With
