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BMW of Darien
Darien, CT
2,185 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,185 reviews
October 09, 2020
Excellent. Especially the man at the front desk. So polite, professional and courteous. The service department went out of their way to service my car when I showed up for my appointment on the wrong d polite, professional and courteous. The service department went out of their way to service my car when I showed up for my appointment on the wrong day. So helpful. More
by cacasey
Employees Worked With
Liz Escobar
October 08, 2020
They were great and found a vehicle for me to borrow even though I didn’t reserve one. It was also super easy communicating via text though I didn’t reserve one. It was also super easy communicating via text More
by ben
Employees Worked With
October 08, 2020
Polite, efficient, clean, thorough service. This is the best dealership I have ever been to! And I loved the new video clip that I receive about my car. It takes the mystery away. best dealership I have ever been to! And I loved the new video clip that I receive about my car. It takes the mystery away. More
by Beth D.
Employees Worked With
Other Employees :
Ladies at the front desk and the check-in gentleman, Vince Robustello
October 08, 2020
I was please with the service. My car was ready as promised. The staff was efficient and practiced safe distancing and we masks. They offered me a ride to and from my house since there was no loaner promised. The staff was efficient and practiced safe distancing and we masks. They offered me a ride to and from my house since there was no loaner available. More
by Janet
October 08, 2020
Always helpful, knowledgeable and excellent service and repair. The sales department is equally as good. We have purchased 6 cars at BMW of Darien and would go nowhere else.. repair. The sales department is equally as good. We have purchased 6 cars at BMW of Darien and would go nowhere else.. More
by RBA
Employees Worked With
Frank Ciardullo, Anthony Fischetti
October 07, 2020
All staff are courteous, polite and friendly. Appointments are kept on time. My car was returned clean, serviced on time. A truly positive experience. Thanks! Appointments are kept on time. My car was returned clean, serviced on time. A truly positive experience. Thanks! More
by andersblomgren61
Employees Worked With
Frank Ciardullo
October 07, 2020
I’m sorry to write a review like this I only do this when is necessary. But I was told that the car would be cleaned and serviced. It was only service not cleaned. I’m surprised every time in the past that I is necessary. But I was told that the car would be cleaned and serviced. It was only service not cleaned. I’m surprised every time in the past that I brought the car in the car has been cleaned. Mind you I’m only on the car less then one year but brought it in twice for issues. Both times the car was cleaned. I guess they have changed their policies More
by Mark
Employees Worked With
October 07, 2020
Excellent service. Needed a minor repair and they had me in and out in no time. Really first rate in every respect. Every step of the process was carefully handled and explained. in and out in no time. Really first rate in every respect. Every step of the process was carefully handled and explained. More
by packridge
