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BMW of Darien
Darien, CT
2,185 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,185 reviews
October 02, 2020
Didn’t wash the car. Spent $120k on this vehicle and no car wash after it’s first service? I even specifically requested it when dropping off. car wash after it’s first service? I even specifically requested it when dropping off. More
by supertrooper
Employees Worked With
October 01, 2020
I had to cancel my service--air bag replacement-- at least two times, but the representative always made an effort to accommodate my schedule. Upon arrival, on the day of the appointment, the individua least two times, but the representative always made an effort to accommodate my schedule. Upon arrival, on the day of the appointment, the individuals that greeted me were courteous and knowledgeable. I got a loaner, which was great, and my car was washed. Thank you. More
by Martin
Employees Worked With
The women at the entrance were very nice., Frank Ciardullo
October 01, 2020
Every time I go there, I’m greeted with friendly, knowledgeable, and helpful people who always treat others with respect. It is always a pleasure whenever I have to bring my car in for service. Octav knowledgeable, and helpful people who always treat others with respect. It is always a pleasure whenever I have to bring my car in for service. Octavio is a gem! More
by natalie.alanna
Employees Worked With
Frank Ciardullo
October 01, 2020
Always the best from a 20 year plus clientService was Always the best from a 20 year plus client Service was prompt thorough and efficient with no surprises. Delivered spotlessly clean on time just a Always the best from a 20 year plus client Service was prompt thorough and efficient with no surprises. Delivered spotlessly clean on time just as promised. More
by cdc
Employees Worked With
Liz Escobar
October 01, 2020
Great experience and convenient. The texting all along made it all very convenient. Anthony is always helpful and efficient. The gentleman in the front for checking me in is great always. made it all very convenient. Anthony is always helpful and efficient. The gentleman in the front for checking me in is great always. More
by anitao
Employees Worked With
Anthony Fischetti
October 01, 2020
Excellent customer service. Truly dedicated to promptness, attentiveness, follow through and explaining issues with the car. Thank you Vincent for your service to us this week. promptness, attentiveness, follow through and explaining issues with the car. Thank you Vincent for your service to us this week. More
by CM
Employees Worked With
September 30, 2020
My service visit to BMW of Darien went incredibly smoothly, the staff was professional and polite and Vincent was a pleasure to work with. Can’t recommend more highly. smoothly, the staff was professional and polite and Vincent was a pleasure to work with. Can’t recommend more highly. More
by Kpnewman2002
Employees Worked With
September 29, 2020
Really outstanding. I made a paperwork error upon delivery - completely my fault - and Chris Quaglio and the staff not only worked with me to make sure it was taken care of, but still extra time with delivery - completely my fault - and Chris Quaglio and the staff not only worked with me to make sure it was taken care of, but still extra time with me to make sure I understood all the features of my car. Wouldn't hesitate to recommend Chris and BMW of Darien. More than professional and very accommodating. More
by packridge
September 26, 2020
Easiest car purchase ever. No hassle, no bait and switch. Clear communication. Great price. Got exactly what I wanted very quickly. Pick up went as smooth as could be. Clear communication. Great price. Got exactly what I wanted very quickly. Pick up went as smooth as could be. More
by GD61
September 25, 2020
Greg made buying experience a pleasure - very transparent, prompt, and took pains to explain the functionalities. He also effectively handled minor post sale brake issue. transparent, prompt, and took pains to explain the functionalities. He also effectively handled minor post sale brake issue. More
by srini.kandala
Employees Worked With
Gregory Michael
