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BMW of Darien
Darien, CT
2,156 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,156 reviews
September 02, 2020
My sales person Barbara Monick was terrific.She was knowledgeable, and attentive to my questions and requirements. She guided me through the process of ordering a custom vehicle from the factory. i knowledgeable, and attentive to my questions and requirements. She guided me through the process of ordering a custom vehicle from the factory. if you are Shopping BMW, Barbara and BMW of Darien will treat you right! More
by Mavallone
Employees Worked With
September 02, 2020
Brought car in for replacement of defective air bag. Also wanted to have trunk lock diagnosed as "trunk open" warning kept coming on when trunk was shut. Vince advised me that the diagnosis would be $ Also wanted to have trunk lock diagnosed as "trunk open" warning kept coming on when trunk was shut. Vince advised me that the diagnosis would be $199, which I accepted. I didn't know that the $199 was for a service estimate for anything else they could find wrong with the car. So I paid for the time for them to come up with a sales list of other items to be attended to. If I were told that I would have refused as I am planning to get a new car before the year end and will not be making any of the suggested repairs. I will say ALL the people I interacted with at the dealership were very professional and efficient, so if it weren't for BMW's practice of charging me to come up with a list of what else they could sell me, I would recommend the dealership. Thanks for the opportunity to vent! More
by jledwith
Employees Worked With
August 31, 2020
The appointment was fine. They did everything as I expected. Complaints The appointment was fine. They did everything as I expected. nothing to complain about. expected. Complaints The appointment was fine. They did everything as I expected. nothing to complain about. More
by Hpsdweck
Employees Worked With
Anthony Fischetti
August 29, 2020
My sale person Steve was very helpful finding the car i wanted. He let me test drive every car i wanted to make sure i find the one fit me most. wanted. He let me test drive every car i wanted to make sure i find the one fit me most. More
by Dreamz2o3
Employees Worked With
August 29, 2020
Very efficient and timely in solving my auto problem given the emergency situation Vince and the service department were excellent in taking care of my problem given the emergency situation Vince and the service department were excellent in taking care of my problem More
by Whbesgen
August 28, 2020
It was quick and easy to test drive and buy a car. The sales person was very knowledgeable and super friendly. Highly recommend this car dealership sales person was very knowledgeable and super friendly. Highly recommend this car dealership More
by hkim123
Employees Worked With
Gregory Michael
August 26, 2020
It it it it it it it it it it it it it it it it it it it it it it it was perfect . it it it it was perfect . More
by Sdenp51d
August 25, 2020
Barbara was very patient and helped us get exactly what we needed. No phone tag or nonsense back and forth car dealer antics. go with Barbara! we needed. No phone tag or nonsense back and forth car dealer antics. go with Barbara! More
by Charlie
Employees Worked With
August 24, 2020
Client consultant A+++++. Service Department A+++. Help with lease A++++ Nothing more to say...please stop. If you want customers to fill in this survey, this portion of the app needs to be fixed... with lease A++++ Nothing more to say...please stop. If you want customers to fill in this survey, this portion of the app needs to be fixed... More
by eugeniawilds
Employees Worked With
August 23, 2020
great experience Steve and everyone made buying a pleasure highly recommend and will be back this is my 7th bmw best dealership i have every dealt with pleasure highly recommend and will be back this is my 7th bmw best dealership i have every dealt with More
by joemarcucci3
Employees Worked With
