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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,269 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,269 reviews

August 18, 2025

Always great experience at BMW of Darien. Jaime is very knowledgeable and always provides expert service! More

by Rado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

BMW of Darien responded

Hi Rado, we're glad to hear Jaime and our team provided expert service! Thank you for choosing BMW of Darien and sharing your experience. Safe travels!

August 18, 2025

For a 10 minute recall, they had the car for an entire day. No respect for people‘s time. More

by Jminoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Eager
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2025 -

BMW of Darien responded

I am sorry to hear it took longer than expected to complete our services. We strive for efficiency and will use this feedback to improve. If you would like to discuss this further, please reach out directly. Thank you, Trevor Martin - Service Manager - 203-662-2027

August 17, 2025

Great service and straight forward process. Efficient and great follow up on the whole process. More

by Scottppeters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

BMW of Darien responded

Thanks for the awesome review of BMW of Darien!

August 16, 2025

Excellent service. Thanks. I hate this site for enforcing a word limit. Not doing dealer rater again. More

by priscilla.tellis
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

BMW of Darien responded

Thank you for visiting BMW of Darien!

August 16, 2025

Jamie Gonzalez, Service Rep is a pleasure to work with. He’s knowledgeable, listens and went above and beyond to help me. I’ve worked with Jamie a few times and each time I’ve had my car serviced he work More

by suzettek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2025 -

BMW of Darien responded

Thank you for your continued trust and enthusiasm for his help. We’ll see you next time at BMW of Darien!

August 13, 2025

My service at BMW of Darien, was good. The work was done in a timely fashion! More

by Cowboys Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

BMW of Darien responded

Thanks for stopping by BMW of Darien for service! We are so glad that Darien ensured a seamless service visit.

August 02, 2025

I’ve bought many cars from them. They found the car I wanted and had it delivered More

by jap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

BMW of Darien responded

We are glad to hear that you had a fantastic purchasing experience here at BMW of Darien. Thank you!

July 31, 2025

Service is thorough, no surprises and always on time. I have had the same advisor for a number of years so have a relationship More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

BMW of Darien responded

Rick, we're pleased to hear you've had consistently thorough, timely, and transparent service experiences at BMW of Darien. Building lasting relationships with advisors is one of our goals! Thank you for your continued trust and support! Safe travels!

July 30, 2025

Great dealership. Kind people and very helpful and attentive. I have been a loyal customer for years and will continue to be. More

by taylor33390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

BMW of Darien responded

We love to hear that you feel well taken care of by our team! Thank you for being part of our BMW of Darien family and for sharing your support. See you next time!

July 29, 2025

Prompt service after appointment was scheduled just two days prior. Keith was very helpful with questions I had about navigation software. More

by Jmdubaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
Report | Print
Jul 30, 2025 -

BMW of Darien responded

Thank you for sharing your experience with Keith! We hope to welcome you back to BMW of Darien in the future. Safe travels!

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