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BMW of Darien

Darien, CT

4.8
2,262 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,262 reviews

July 12, 2025

Jaime Gonzalez was so wonderful. He was patient, kind, and extremely helpful. He explained so much about our visit- what we were having done during yesterday’s service appointment, h More

by Jane Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Darien responded

Jane, your review made our day! We are so glad that Jaime delivered a successful car-buying experience at BMW of Darien. Thank you for giving us your business and sharing your terrific feedback!

July 04, 2025

Great service ! X c c x cc c c x c c c c c x More

by Bekonrad4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

BMW of Darien responded

Thanks so much for the review. We look forward to your next visit to BMW of Darien!

July 03, 2025

Easy to get appointment; no need to wait for days. Professional and courteous throughout process. More

by DY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

BMW of Darien responded

We are happy to hear from you! Thank you for choosing BMW of Darien and for leaving a review. Drive safely!

July 01, 2025

This location is my favorite. Always give great customer service. Jaime is an amazing sale rep. More

by Munizmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

BMW of Darien responded

Thank you for stopping by to leave BMW of Darien a wonderful review of Jaime!

June 30, 2025

The service I received was excellent, very fast and very professional. Incredibly friendly and helpful employees More

by lizsan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Skorvanek
Jul 02, 2025 -

BMW of Darien responded

We're happy to hear that you had an excellent experience with our team at BMW of Darien! Thank you for highlighting the professionalism and friendliness of our staff. We look forward to serving you again in the future!

June 27, 2025

Tyler was friendly, knowledgeable, polite, professional and easy to deal with. The experience was seamless. More

by Lj2025
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

BMW of Darien responded

Thank you for sharing this positive feedback! We're pleased to hear that Tyler provided a seamless experience for you at BMW of Darien.

June 26, 2025

Great communication and excellent service. Love the video. Thank you for the loaner. No issues More

by Sandyhom001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Darien responded

Thanks so much for the 5-star review of BMW of Darien!

June 11, 2025

BMW of Darien is extremely customer focused, ensuring that your engagement with them is a positive experience each and every time. More

by John Alter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

BMW of Darien responded

John, we're delighted to hear that you had such a positive experience with us at BMW of Darien. Thank you for the kind words and support!

June 10, 2025

Bmw of Darien is amazing, customer service the best ,very attentive to your needs and willing to work with you. I would recommend anytime to anyone. The staff is amazing 👏. More

by Jeffery Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

BMW of Darien responded

Jeffery, we're delighted to hear that our team at BMW of Darien provided you with exceptional service. Thank you for recommending us and sharing your positive experience!

June 08, 2025

SERVICE WAS OK BUT EXPENSIVE NOW THAT I HAVE REACHED END OF WARRANTY. I WAS ADVISED THAT BATTERY WOULD SOON TO BE REPLACED . I CALLED MY SERVICE PERSON, TOLD HIM TO GO AHEAD AND REPLACE AT THIS SERVICE. W More

by JGRAN66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

BMW of Darien responded

Thank you for sharing your feedback. We apologize for the oversight regarding your battery replacement at BMW of Darien and understand how frustrating that must have been. Please reach out to our service team so we can address this promptly and ensure a better experience next time.

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