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BMW of Darien
Darien, CT
2,206 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,206 reviews
May 25, 2022
All staff were most pleasant. Check in and check out were easy. Cost of replacement i3 key was excessive—$588.42 + tax. Check in and check out were easy. Cost of replacement i3 key was excessive—$588.42 + tax. More
by costedanjoux
Employees Worked With
May 24, 2022
The advisor Robert Plimpton lacks customer service training. He does not give any option for customer regarding the issue. He is rushing to talk and does not explain in layman's terms the technic training. He does not give any option for customer regarding the issue. He is rushing to talk and does not explain in layman's terms the technical issue. Also did not explain properly the billing. He just give it to the person in front and i have to figure it out by reading the breakdown. No interpersonal skills. Lacks customer service smile. More
by MAX
Employees Worked With
Robert Plimpton
May 16, 2022
BMW of Darien was very efficient and helpful to me when I arrived at the dealership with a leaking engine hose. It was taken care of overnight and I had my car back. Very organized process! arrived at the dealership with a leaking engine hose. It was taken care of overnight and I had my car back. Very organized process! More
by Karenc
Employees Worked With
Anthony Fischetti
May 14, 2022
Luis Vega is a great salesman. He prepared for my visit prior to my arrival and worked tirelessly to make sure I was happy. He accommodated all of my requests with a smile on his f He prepared for my visit prior to my arrival and worked tirelessly to make sure I was happy. He accommodated all of my requests with a smile on his face. I was so pleased with his willingness to work with me that I brought my husband back to purchase a second car. Anderson Cherilus was very professional throughout our discussion and preparation for financing. He was thorough, friendly and made sure we were satisfied. We will definitely be back! More
by mcarnahan
May 13, 2022
Very nice people Very efficient Would come here again Looking forward to driving my new car again Looking forward to driving my new car More
by Barryoxford
Employees Worked With
May 12, 2022
Business Manager Anthony Martinez is the glue that keeps me coming back to buy more cars (this will be my 5th purchase from this dealer me coming back to buy more cars (this will be my 5th purchase from this dealer More
by Pcantor
May 11, 2022
Communicative, thorough, detailed and always suggesting options/solutions - from sales team to service team everyone is a pleasure to work with at BMW Darien. options/solutions - from sales team to service team everyone is a pleasure to work with at BMW Darien. More
by Klarkin913
Employees Worked With
Jeremy Ciskowski
April 29, 2022
Excellent, friendly service, as usual. I appreciate the expanations & comments of both the service advisor & the service technician. The video is also helpful. I appreciate the expanations & comments of both the service advisor & the service technician. The video is also helpful. More
by Charlima50
April 29, 2022
From the time I purchased my m5 to the service white glove service I will recommend to anyone glove service I will recommend to anyone More
by Fmanstra25
Employees Worked With
Other Employees :
John,Hamilton , Frank Ciardullo, Jeremy Ciskowski
