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BMW of Darien
Darien, CT
2,155 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,155 reviews
March 17, 2022
After hitting a pothole yesterday, I only noticed this morning that a front tire on my X5 appeared irreparably damaged. So I called BMW Of Darien this morning and asked if they could take my car in right morning that a front tire on my X5 appeared irreparably damaged. So I called BMW Of Darien this morning and asked if they could take my car in right away to have it looked at. They responded that it would be no problem. After a notably pleasant and informative discussion with service advisor Anthony Fischetti, the wheel and undercarriage were thoroughly inspected and a new tire fitted in a few hours. The entire experience from drop-off to pick-up was nothing less than exceptional. Both Anthony and the dealership merit all five stars. More
by John V
Employees Worked With
Anthony Fischetti
March 17, 2022
Excellent service from Vincent and the team at BMW Darien. I will definitely be back again, thanks. Darien. I will definitely be back again, thanks. More
by SingaporeRat
Employees Worked With
March 16, 2022
Very efficient and courteous. Great follow-up from the service advisor. I like the addition of the video review of the car ahead of pickup. Great follow-up from the service advisor. I like the addition of the video review of the car ahead of pickup. More
by rstewart
Employees Worked With
March 15, 2022
Excellent customer service. Very professional and friendly employees. They make you feel valuable. I recommend this dealership to anyone looking for the ultimate customer experi Very professional and friendly employees. They make you feel valuable. I recommend this dealership to anyone looking for the ultimate customer experience More
by Helen Rivera
Employees Worked With
Receptionist was very professional and always has a smilep, Anthony Fischetti
March 14, 2022
Great service from intake to delivery. The team found me an Uber to shuttle me to the train - great way to enhance customer experience The team found me an Uber to shuttle me to the train - great way to enhance customer experience More
by Dewaele2
Employees Worked With
Lou, Anthony Fischetti
