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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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February 08, 2021

The best dealership, by far, I’ve ever worked with. Highly recommend for no-nonsense sales, excellent pricing and superior service department. Top notch in every way More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti
February 07, 2021

Great service. My car appointment was delayed because of a snowstorm. They called to reschedule and all the service was great and they cleaned the car as well Thank you More

by davidglucksman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
February 06, 2021

Excellent service. Very friendly and efficient. Like d the video and complimentary wash. Lounge was nice and comfy and work was done on time so no need to get loaner More

by chrisclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 06, 2021

Great communication from service advisor Vince, comprehensive video from technician and brought in on time and on budget. Nice waiting room. thank u thank u More

by sshapiro16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech Jason?, Anthony Fischetti
February 05, 2021

I have been using BMW Darien to service my vehicle for the last 2 years and they (Vince Pampers and the service team) continue to provide excellent customer service! My sales experience with Steve Kozlow More

by kevin.fitzpatrick325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Prices for services is ridiculous, coupon discounts are not clear on what can and can’t be included and are deceptive and woman who handled checkout was rude. Easier to deal with the team at Greenwich BMW. More

by Bluewaverhino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Ciardullo
February 05, 2021

Excellent every step of the way! Everyone is so polite and courteous, the process is very efficient, and my car service was completed very quickly. Car was washed and is sparkling clean More

by gaylekirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

The best dealership, big thanks to Mr. Avelino Flores & the rest of the Darien BMW service dept for their professional & promtp service. I’m very satisfied with their service. More

by Flowelin_sogoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avelino Flores
February 04, 2021

The dealership is excellent. Truly. In every respect from reception to sales to service. They also have done a very good job with the Covid protocols as well. More

by cbcesare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yussef Warde, Frank Ciardullo, Avelino Flores
February 04, 2021

Love the service and appreciate the attention to details. Setting the appt was quick and very accommodating. The walkthrough video from Stephen Ladestro is a game changer. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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