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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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October 08, 2020

I was please with the service. My car was ready as promised. The staff was efficient and practiced safe distancing and we masks. They offered me a ride to and from my house since there was no loaner More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
October 08, 2020

Always helpful, knowledgeable and excellent service and repair. The sales department is equally as good. We have purchased 6 cars at BMW of Darien and would go nowhere else.. More

by RBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo, Anthony Fischetti
October 08, 2020

They were great and found a vehicle for me to borrow even though I didn’t reserve one. It was also super easy communicating via text More

by ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

All staff are courteous, polite and friendly. Appointments are kept on time. My car was returned clean, serviced on time. A truly positive experience. Thanks! More

by andersblomgren61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 07, 2020

Excellent service. Needed a minor repair and they had me in and out in no time. Really first rate in every respect. Every step of the process was carefully handled and explained. More

by packridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Chris Quaglio
October 06, 2020

Excellent service....Frank is the best service advisor.I Excellent service....Frank is the best service advisor. I would highly recommend this dealership. They are very professional and I have been a clien More

by dskleiner
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
October 06, 2020

I have been with this dealership for 20 years. That really says it all! Friendly, professional, reliable, I am a lifetime client, without a doubt!!! More

by serenat1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor, service mgr, / Liz, service advisor
October 05, 2020

Great service. Vince and all the staff are great. They are all detail oriented and take all COVID precautions. I will definitely be going back. More

by scott06902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

BMW of Darien is nothing but the best. Took my vehicle in for service and everyone was respectable, helpful, and polite. The service also included a video overview of their findings. What a great experience! More

by BrianOz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
October 03, 2020

The service team was fantastic. My service advisor alerted me of an unforeseen issue right away and kept me well informed. The video inspection is a huge plus too! More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
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