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BMW of Darien - Service Center

Darien, CT

4.8
1,377 Reviews

1,377 Reviews of BMW of Darien - Service Center

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August 02, 2022

Top notch service across the board. From sales, service and front desk. Been a customer for over 20 years. More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tj
August 02, 2022

Great service and very responsive. Sebastian is a terrific customer service guy and represents you very well. More

by Mherling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
August 02, 2022

Work was done as promised. Car was delivered back prior to the estimated tim/day. More

by Aspada1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Extremely courteous and knowledgeable staff who send you a video of their inspection so you get to see exactly what they see and show you what needs to be corrected instead of just calling you on the phone More

by Castle girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Service was great quick and efficient. Jaime was very responsive and attentive to my cars needs. More

by Andre P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

Excellent service department and loaner car for customers who bought their cars at this dealership More

by gsousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

Dropped off car Monday am. Wasn’t fixed until Thurs night. Cost a fortune. Spent a bunch of $ on Ubers, all for the privilege to have to come back and spend more money on the More

by Jenforlizzi@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie
July 28, 2022

The staff are exceptional especially service manager Trevor Martin .would recommend BMW Darien very highly More

by adepanfilis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Martin
July 28, 2022

T\The service was timely and informative. The waiting area is excellent. All my questions were answered and addressed. More

by mtangney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

BMW of Darien made the oil change on my 2022 M550i a seamless ordeal. From scheduling, to having option of a loaner BMW, to working with Joe as my service provider this dealer’s service department did More

by AW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe as service advisor
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