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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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August 09, 2022

Efficient service and thoughtful employees helping you. We have used this dealer for years and have always been pleased with their work. More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

This is the first time requesting service for my BMW at this dealership. I am from MA who got a flat tire last night in NY and I drove the car to Greenwich, CT. This morning my car had to be towed in to BM More

by Meliza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
August 07, 2022

This time my car was not washed. Last two times had scuff marks on my door panel. More

by skvalente17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris legere
August 06, 2022

The drop off was very efficient. They inquired as to the services and issue I was having, noted them and dealt with them. The video exam was great. As was the loaner car and the effi More

by Tygers1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

My experience with BMW of Darien is always pleasant, the staff is friendly very helpful and accommodating. More

by Ldalibova
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Legere
August 06, 2022

It was a horrible experience. They never fixed my car and we're disrespectful to me. For a fake owned business I was appalled how I was treated. Never again More

by dwbriskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Pampena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

Vincent, the advisor was great! In fact, the whole experience was great. I like that you can do everything online. I’m so glad that I have this dealership so close. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

They fit me in right away when I had a nail in my tire. I always appreciate their great customer service. 90 minutes promised and 90 minutes delivered! More

by sabcrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
August 05, 2022

Job replacement was fine work,,but have a problem. When I returned home I went into glove box an there was cracks in the molding under passenger air bag never there before.. They take pictures outside More

by Paul Hammond
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent I worked with spoke to him got excuses about how many they do an they don't even work around this trim piece that was broken.He told me that it's my problem wasn't anything to do with work performed..
Aug 05, 2022 -

Paul Hammond responded

There's been a damaged piese of molding that needs to be addressed an replaced Thank you Mr. HAMMOND

August 04, 2022

Helpful with my BMW. Recommended certain changes and things to push to a later date. More

by Lbogdanov86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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