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BMW of Darien - Service Center

Darien, CT

4.8
1,377 Reviews

1,377 Reviews of BMW of Darien - Service Center

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July 27, 2022

I always feel taken care of by the staff of BMW of Darien! I needed to have a run-flat tire replaced in s hurry and they did not disappoint. More

by Scott719@optonline.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

The people are friendly and helpful. There was no wait time, which I appreciate. They had my loaner car ready to go. More

by bust.starch_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Appointment was easy to make. Loaner was easy to schedule. Efficient, punctual, friendly, clean, fast turn around, friendly service. More

by Gb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
July 20, 2022

Great experience. Very professional. I like the video of the undercarriage of my car showing all aspects. Very clever. More

by Mlevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Fit me in last min for an emergency tire repair/replace. Handled perfectly. Dropped off car, provided ride back and pick up later that day More

by Rhegarty50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2022

My 2022 X5 M50i was experiencing repeated random and intermittent issues with its air conditioning system. It was admittedly a very thorny problem to replicate. Although it took two visits for Anthony a More

by John V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
Jul 07, 2022 -

BMW of Darien responded

Hi John, happy to hear that the issues were resolved. Thank you for your feedback!

July 01, 2022

Friendly efficient customer service from appointment to pick-up! Thanks for the car wash too! More

by Macy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael, Anthony Fischetti
Jul 07, 2022 -

BMW of Darien responded

Hi Macy, thank you for your feedback. Happy to hear that everyone was friendly and efficient!

June 22, 2022

Always professional, knowledgeable, efficient and courteous. Dealership is clean and well staffed and never have to wait. More

by Ben
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
Jul 07, 2022 -

BMW of Darien responded

Hi Ben, thank you for the feedback. We do our best to make sure our team is knowledgable, efficient, and courteous throughout all interactions!

June 17, 2022

Friendly and more important doesn’t look for ways to charge you if they don’t have to. More

by Arthur X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Plimpton, Robert
June 12, 2022

Always outstanding, problem-free service. Their service reps are dependable and knowledgeable (we used Vince this time). We have three BMWs, and have religiously used BMW Darien for 15 years More

by gfherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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