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BMW of Darien - Service Center

Darien, CT

4.7
1,443 Reviews

1,443 Reviews of BMW of Darien - Service Center

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August 18, 2022

Staff is always courteous, friendly, knowledgeable, professional and excellent service. That is why I'm willing to drive an hour and a half to get my car serviced by BMW of Darien More

by guirmav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
August 18, 2022

Terrible communication. Appointment meant nothing. Car not even looked at until the day after the appointment. More

by magnussonkaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
August 18, 2022

Courteous pick up and delivery. Thorough examination of the vehicle. Very professional in all aspects. More

by Mgberns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Skorvanek
August 18, 2022

Very convenient location, to my home and work. The staff are always very nice each time I’ve been there for service on my vehicle. This location is definitely my number one choice for future ser More

by shawnetteabney25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

This is by far the best dealer service I have received. Jamie was polite, informative, and helpful. I enjoyed the video of my car’s status and how quickly the team addressed my concerns! More

by Larrywade3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

Horrible experienced, Service guy TJ wasn’t friendly at all. I had a loaner and it wasn’t provided to me. Got my car back finally, with parts on the sit. More

by Max
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
TJ
August 15, 2022

Excellent service department. My car was towed in and repaired quickly on an emergency basis. Thankful that they were able to squeeze it in with all the other scheduled vehicles More

by avc98765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2022

Excellent seamless service. Very thorough technician. Sent a short film to show the status of the various components of the vehicle after inspection More

by ludwig.willisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Skorvanek
August 13, 2022

I was on my way to work and had a flat tore and he was able squeeze me in and i was able to make it to work a few minutes late instead of hours More

by Jasonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cosgrove
August 12, 2022

Fast service, professional staff and consumer centric experience. Respect your time limits and support with decisions by offering options. More

by MBN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
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