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BMW of Darien - Service Center

Darien, CT

4.8
1,377 Reviews

1,377 Reviews of BMW of Darien - Service Center

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April 01, 2022

They are extremely honest and have excellent people on the staff who are very kind. More

by Nate Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vega
April 01, 2022

Car brought in for two year maintenance check. Had no issues what so ever. Service department did an excellent job. Quick to get me out in morning. Prompt in returning my car that afternoon. More

by Klerne01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

Incredibly efficient service. They called around to get a part that was supposed to be shipped From Germany. Saved weeks of waiting. More

by jamesrosoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
March 30, 2022

Great customer service as always. It’s a pleasure getting my car serviced at BMW Darien. More

by frrubino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Proactively reached out to me with a recall notice, efficiently scheduled my visit, provided a loaner, and got the job done in one day. Happy with the service. More

by bmw3wagonowner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
March 29, 2022

Excellent service with on time vehicles delivery also the outstanding loner - My wife love the Loner than my original car . More

by Alam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
March 29, 2022

Exceptional job. I really like the video update of there work. Very thorough job they did. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou and receptionist were also very helpful. , Anthony Fischetti
March 28, 2022

Excellent service provided by a very professional and courteous staff. They perform extremely well on every promise. More

by Bspremulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2022

Thanks for taking such great care of me. Communication was excellent. Repairs went better than expected. Lou was great! More

by Joshmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Merturi
March 26, 2022

Darien BMW addressed my service needs in expected time, despite manpower shortages assoc w pandemic. More

by allen.yale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Fuentes
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