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BMW of Darien - Service Center

Darien, CT

4.7
1,443 Reviews

1,443 Reviews of BMW of Darien - Service Center

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August 05, 2022

Job replacement was fine work,,but have a problem. When I returned home I went into glove box an there was cracks in the molding under passenger air bag never there before.. They take pictures outside More

by Paul Hammond
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent I worked with spoke to him got excuses about how many they do an they don't even work around this trim piece that was broken.He told me that it's my problem wasn't anything to do with work performed..
Aug 05, 2022 -

Paul Hammond responded

There's been a damaged piese of molding that needs to be addressed an replaced Thank you Mr. HAMMOND

August 04, 2022

Pretty good. Usually a little better but I think it's a very busy time of year. I hope they bring back Valet service like I've had the 2 years before for servic More

by sandyvdz68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

3 day service for 1 day job left me unhappy and unimpressed with the place More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

My first bmw and by far the best service ever. Great team from start of dropping car to loaner. Amazing !! More

by Debhaz916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ciskowski
August 04, 2022

Helpful with my BMW. Recommended certain changes and things to push to a later date. More

by Lbogdanov86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
August 04, 2022

Everyone is very professional, available and wants to be of assistance ! My car problems are carefully explained including options for consideration. More

by nlitteral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist on Sat a.m. July 30, Bill Skorvanek
August 02, 2022

Great service and very responsive. Sebastian is a terrific customer service guy and represents you very well. More

by Mherling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
August 02, 2022

Top notch service across the board. From sales, service and front desk. Been a customer for over 20 years. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj
August 02, 2022

Work was done as promised. Car was delivered back prior to the estimated tim/day. More

by Aspada1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Skorvanek
August 01, 2022

Extremely courteous and knowledgeable staff who send you a video of their inspection so you get to see exactly what they see and show you what needs to be corrected instead of just calling you on the phone More

by Castle girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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