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BMW of Darien - Service Center

Darien, CT

4.7
1,401 Reviews

1,401 Reviews of BMW of Darien - Service Center

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March 04, 2021

Explained me the issue in detail and took care of the problem. Excellent work! Also, gave me a ride both ways. Very Courteous and Professional. More

by Madhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
March 02, 2021

My service advisor Patricia was a pleasure to work with. She explained clearly what was required and what will need attention down the line. I would recommend her More

by CLondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
March 02, 2021

Efficient and thorough service keeping client informed every step of the way. I like the video of the service progress with narration. Great to see More

by annepapastathis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Romagnoli
March 01, 2021

Swift, efficient service. Patricia was courteous, knowledgeable and professional. Applied the relevant promotion discount. I didn’t use the loaner service (it was offered) but a BMW employee picked More

by DC06820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
March 01, 2021

Anthony Fischetti was able to help my wife and I during a unique event with our X5. Big thanks to Anthony and the folks at BMW Darien for taking care of everything with our car. More

by LGonzalez23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 26, 2021

The service Dept. Is very friendly and treated me with respect knowing I traveled far away to bring my X3 to them. I would definitely go back there again. Vinny and Frank are good people. More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
February 26, 2021

Well prepared… Quick and easy in and out… Loaner car was handy... Work was done properly.., appointment was said easily… Service people were friendly. No issues. More

by Xgarx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

excellent jobwill be coming back getting a new car excellent job will be coming back getting a new car thank you thank you professional thank you thank you thank you thank you than More

by mspau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fischetti
February 25, 2021

Very professional and efficient. We had an airbag replaced and they did a complimentary review of the vehicle plus a wash. This was my first experience with this dealership and it was a pleasure. More

by Colin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 25, 2021

Easy to book an appointment and the departments communication of the work that needed to be done (and some that I should consider in the future) was excellent. All around a very positive experience More

by Wscoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
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