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BMW of Darien - Service Center

Darien, CT

4.7
1,385 Reviews

1,385 Reviews of BMW of Darien - Service Center

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February 20, 2021

Great service! Frank was very communicative and helpful with arranging the car pick up and drop off. The loaner car BMW provided to us was great as well. All around great experience with BMW Darien! More

by Seg7893
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
February 20, 2021

As professional as they come!!I’ve been to many dealers As professional as they come!! I’ve been to many dealers in the past but BMW of Darien always treats you warm and special but most importantly they f More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
February 20, 2021

Excellent service on my recent visit to obtain a diagnostic review of my car. The was on very short notice and my car was finished in time for a meeting I had scheduled in the afternoon. More

by Harold Spitzfaden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 20, 2021

This was the first service for my car and my first experience with Darien’s service department. It was flawless! Dropping off and getting a loaner for the day was easy and quick, as was the reverse p More

by cordygouldkelly
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
February 20, 2021

We appreciated the service work done at BMW of Darien this time. Very professional services, keep us informed on the progress, also provided complimentary drop off. Thank you Anthony Fischetti and the te More

by BlueJay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
February 19, 2021

Efficient, friendly, and always super helpful. Customer service takes great care of clients. We appreciated the video that the technician sent us -- and the valet service! More

by jbreit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli, Avelino Flores
February 18, 2021

I use them for service. They are efficient, courteous and they provide a video showing their evaluation of the car and explaining any suggested repairs. Highly recommend them. More

by Drosen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Really blown away by how great our service experience was...thank you! Got us in and out and communicated exceptionally well and left me wondering why all service experiences can’t be this good. More

by sibcomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Very professional people in the service dept. Freddy is great The video of service performed which comes to you over email is a great idea More

by Joseppe54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
February 18, 2021

My first service experience was smooth and my service advisor, Anthony was customer focused, a straight shooter. He helped me to understand my choices for the next round as my car's Ultimate Care plan c More

by Happy X3 Owner
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
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