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BMW of Devon

Devon, PA

Overview
Employees
Reviews
Vehicles
4.8
932 Reviews
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
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20 Lancaster Ave

Devon, PA

19333

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Showing 932 reviews

February 01, 2023

I have had to purchase 11 replacement tires for my BMW over a 2 1/2 year.period. No one at Sloan BMW seems interested in helping me solve this problem. The car is basically unusable for anything more than More

by Thomas French
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Muto
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

BMW of Devon responded

Thomas, customer service is our top priority, and it's upsetting to see we've given you the wrong impression. I sincerely apologize for the tire issues you've experienced, and I'd like to offer my assistance directly. I will search for your contact information, but in the meantime, please give me a call at your convenience. Thank you, Kevin Ciccariello - Service Manager - (484) 581-7341

January 28, 2023

Fast, honest and excellent service. I would recommend families and friends buys trade and services at this dealership. Thanks More

by Roger brutus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz colozzo
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Jan 30, 2023 -

BMW of Devon responded

Thanks, Roger! We're glad that the team was nice to work with. We appreciate your business and kind words here at BMW of Devon. Have a nice day!

January 28, 2023

Professional personable and a pleasure to do business with. Thank you for taking care of the administrative mechanics More

by Mistymorninghope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Cetroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

BMW of Devon responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the BMW of Devon team. Drive safely, and we hope to see you back again down the road!

January 26, 2023

Rony and the team were very accommodating. It is always a great experience and this time was no different! More

by msm1joe
Recommend Dealer
Yes
Employees Worked With
Rony
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Jan 26, 2023 -

BMW of Devon responded

Thanks for this great review of BMW of Devon! Rony will appreciate the shoutout. We are glad to have your loyal business.

January 23, 2023

Great experience with Kerry. Low pressure sales, helped me find what I wanted and then kept me informed on regular basis as car was in transit to dealership on unknown timeline. More

by Brownti1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

BMW of Devon responded

It's great to hear that Kerry took such great care of you! Thank you for choosing BMW of Devon and for sharing your experience. Safe travels ahead!

January 20, 2023

Working with Kerry was a pleasure. He was honest, knowledgeable, and responsive throughout the whole process. One of the better car buying experiences I have ever had. More

by Jdterp02
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

BMW of Devon responded

Thank you for the review! We appreciate the kind words about Kerry and hope to see you back again at BMW of Devon. Safe travels!

January 13, 2023

Had a phenomenal experience purchasing a new BMW at Devon. Staff is incredibly responsive and helpful. More

by Catherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian DiPaolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Riz
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Jan 13, 2023 -

BMW of Devon responded

Our team is always happy to help you out, Catherine! Thank you so much for supporting BMW of Devon and we will see you next time!

January 11, 2023

Very helpful staff, especially the BMW genius. Very positive experience so far- only had the car for two weeks More

by altiero.orange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riz
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Jan 11, 2023 -

BMW of Devon responded

Thank you for sharing your experience with the BMW of Devon team! We are grateful to hear that you are happy with your vehicle. Safe travels!

January 06, 2023

Riz was very knowledgeable and engaging. It was a pleasure to come here for genius help. More

by Barliphillips1
Recommend Dealer
Yes
Employees Worked With
Riz
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Jan 06, 2023 -

BMW of Devon responded

Thanks for leaving Riz and BMW of Devon a five-star review! We appreciate your business and support.

January 06, 2023

Eric was informative and gave we timely updates. He is considerate and engaging and help me easily solve an insurance card issue. More

by Barliphillips1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin service supervisor
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Jan 06, 2023 -

BMW of Devon responded

"Informative, considerate, and engaging" are words we love seeing in our customer's feedback. It means a great deal that Eric's commitment to customer care stood out to you. Safe travels and thanks for choosing BMW of Devon!

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