BMW of Devon

Terrible dealership all in general. As far as sales, they low ball you on your trade-in compared to KBB value and mark up value on vehicles compared to KBB fair purchase value. Another As far as sales, they low ball you on your trade-in compared to KBB value and mark up value on vehicles compared to KBB fair purchase value. Another local BMW dealership (Otto’s BMW West Chester, PA), offered me $6,000 in difference more for my trade-in!!! Don’t forget, the car I was planning on trading in is still a BMW! Yet, they are both BMW DEALERSHIPS?? I had my car in for typical maintenance service, hoping to work a deal out for a used vehicle (SUV) they had on there lot. Service advisor, Eric was not the friendliest of all either but my salesman, Anthony was helpful as far as presenting the vehicle to me and trying to work a sale out (beens not his fault; sales managers fault). I will not be servicing my vehicle or any future vehicle here at this dealership ever again and will give my business as far as sales to another dealership that knows what the true value of the car is worth. More

I had an issue with tire. They were able to replace it day I brought it with little inconvenience to me. I appreciate the prompt turnaround. They were able to replace it day I brought it with little inconvenience to me. I appreciate the prompt turnaround. More

Very smooth simple transaction helping me with purchasing my dream car. I would definitely purchase again from this dealership. my dream car. I would definitely purchase again from this dealership. More

Service was quick and thorough. Personal was attentive and courteous Regarding my service requests. Satisfied with experience. Personal was attentive and courteous Regarding my service requests. Satisfied with experience. More

Frank is the best! I have purchased and leased multiple cars from him. I always feel confident that Frank is honest with me and I am getting a great price. He explains I have purchased and leased multiple cars from him. I always feel confident that Frank is honest with me and I am getting a great price. He explains everything clearly with the financials each time. I am no longer local to his area, however I just drove from Florida to lease a car from him because he is that good! I am 100% loyal to Frank and his team at BMW of Devon for all my car purchase needs. Highly recommend them! More

We had an outstanding experience in working with Kerry Simmons. He had sold us our last car (X5) and we were treated with the same level of insight and professionalism. He was honest and direct which wa Simmons. He had sold us our last car (X5) and we were treated with the same level of insight and professionalism. He was honest and direct which was greatly appreciated. We had checked and felt comfortable we were being treated fairly. We purchased an X 5 this time as well. More

I have bought multiple BMW’s from Kerry Simmons and he and Devon BMW are the best folks to deal with. I couldn’t have asked for a better experience! and Devon BMW are the best folks to deal with. I couldn’t have asked for a better experience! More

From our salesman Drew to Kevin and the other service professionals I couldn’t have had a better car buying experience. Just had my first service since purchasing my car ten months ago, I couldn’t get ov professionals I couldn’t have had a better car buying experience. Just had my first service since purchasing my car ten months ago, I couldn’t get over how fantastic the staff was! Kevin was helpful and everyone was pleasant, courteous, and accommodating. A+ service department! More

This is my second experience with Kerry, 4th with Devon. Kerry is great. Straight, pleasant and helpful. He is an asset to Devon and they should never let him go. Devon is a very solid dealer. They are Kerry is great. Straight, pleasant and helpful. He is an asset to Devon and they should never let him go. Devon is a very solid dealer. They are straight and competitive on price. If you really want to waste a lot of time you can find a lower price but it probably not worth your time for a small savings and they do make the process pretty easy. More

Worked with Drew on 2nd deal. ..this time it was an ordered 330e. Given all the global supply issues and delays, the car was delivered much later than we all expected...which wasn ..this time it was an ordered 330e. Given all the global supply issues and delays, the car was delivered much later than we all expected...which wasn't an issue for us whatsoever (we had assumed that would happen!). Drew was fantastic through the entire process (per usual), and kept us up to date on the schedule. And when it came time to close the deal, Drew was awesome to work with yet again. Thanks Drew!!! Looking forward to next one man! More