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BMW of Devon

Devon, PA

Overview
Employees
Reviews
Vehicles
4.8
860 Reviews
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
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20 Lancaster Ave

Devon, PA

19333

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Showing 860 reviews

December 17, 2023

I was very pleased with the attention and service I received. Getting an appointment was quick. Kevin was professional and able to help with the issue. More

by mmachion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 18, 2023 -

BMW of Devon responded

We're glad to know you had a positive experience with us at BMW of Devon! It's great that Kevin was able to assist effectively and professionally. We appreciate your feedback, thank you!

Helpful
December 09, 2023

Returning customer. Great experience, Kerry was very responsive and eager to assist along the way. Overall, great experience. More

by BMW2024customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

BMW of Devon responded

We're delighted to know you had a great experience with Kerry and our team at BMW of Devon. Thank you for your continued support, we look forward to assisting you in the future!

Helpful
December 02, 2023

Exceptional service, never try to choose someone because of what you might think, my service person was readily available, answered ALL QUESTIONS, WORKED HARD TO GET ME THE BEST RATE!! More

by RO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Devon responded

We're so glad to know you had an exceptional service experience at BMW of Devon! Our team is always here to answer your questions and work hard on getting the best rates. Thanks for sharing this positive review!

Helpful
November 11, 2023

Excellent! I am a returning customer and I highly recommend Devon BMW! Purchasing a new car should not be painful- come to Devon BMW! More

by Lb
Recommend Dealer
Yes
Employees Worked With
Chris Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

BMW of Devon responded

We're delighted to know you had an excellent experience with us at BMW of Devon! Thank you for your continued support and recommendation. Enjoy your new car!

Helpful
November 07, 2023

Labor rates are excessive compared to other local, non-dealer service locations. No consideration for replacing free of charge a factory defect tire that they installed. More

by Dan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 08, 2023 -

BMW of Devon responded

Dan, I'm sorry to read about your concerns regarding our labor rates and the issue with the tire. We aim for transparency in all aspects of our service, including pricing, so this feedback is important to us. I'd like an opportunity to discuss these matters further with you if possible. Please feel free to reach out at your earliest convenience. Thank you, Kevin Ciccariello - Service Manager - (484) 581-7341

Helpful
November 03, 2023

Waited 2. 5 yrs for right brand/model to come along. My 2024 X5 50e was worth the wait. This is my first BMW, and I believe the best choice ever. BMW of Devon More

by Jeff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Muto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Jeff responded

Kerry, Jeff had the DealerRater account so it came up under his name, unfortunately. But the review came directly from me. Nancy F

Nov 06, 2023 -

BMW of Devon responded

Thanks for the glowing review, Nancy! We're thrilled to hear that Frank, Kerry, and the team at BMW of Devon ensured your car-buying experience was a huge hit. It's our goal to ensure each customer feels accommodated throughout the process and we wish you many happy miles ahead in your brand-new 2024 X5 50e!

Helpful
September 15, 2023

Well run operation. Esponsive. Quick turnaround. I always feel taken care of. Thank you again. More

by Jkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou
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Sep 18, 2023 -

BMW of Devon responded

This feedback means a lot to us! Thank you for choosing BMW of Devon and for sharing your experience. Drive safely until we see you again!

Helpful
September 07, 2023

Very helpful and accommodating. Had vehicle ready when promised and went over everything so we understood how to operate the vehicle More

by renatoluongo23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

BMW of Devon responded

We're glad to know you found our team at BMW of Devon helpful and accommodating. Thanks for sharing your experience!

Helpful
August 29, 2023

At times service takes longer than expected but work is always excellent and that begins with the service representative until the end. More

by Barry.elson007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service / customer representative; person that delivered car back to me.
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Aug 29, 2023 -

BMW of Devon responded

Barry, we appreciate your patience and understanding with our service times at BMW of Devon! Our team is always committed to delivering excellent work for you from start to finish. Thanks for the review!

Helpful
August 22, 2023

Excellent service. They got me in for a check up and tires before a road trip when scheduling was very tight. Jeff my advisor always in touch and good communication. More

by Dperrymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Aug 22, 2023 -

BMW of Devon responded

Thanks for putting your trust in Jeff and the team at BMW of Devon to get the job done! It's always our aim to ensure you feel accommodated. Until next time, drive safely!

Helpful
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