Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Devon
Devon, PA
931 Reviews
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 931 reviews
September 24, 2019
AWFUL The customer service here is awful. On top of the fact that they over charge for services performed on non warranteed cars, they have no interest in The customer service here is awful. On top of the fact that they over charge for services performed on non warranteed cars, they have no interest in taking care of their customers or making their costumers feel valued. DO NOT give this company your business for a used car that is past warranty take it somewhere else that values your business. There is no politeness, no professionalism and no flexibility. The service department employee could not explain what the charges or services performed were in full detail, she continued to calim that every one is different. More
by kevinm
Employees Worked With
Female Employee
September 17, 2019
Had an excellent time with experience at Devon BMW. My sales advisor was Kerry Simmons. He was professional and knowledgeable, and was excellent to work with. I would recommend him to anyone looking t My sales advisor was Kerry Simmons. He was professional and knowledgeable, and was excellent to work with. I would recommend him to anyone looking to get a fair deal and a more than pleasant experience. More
by Elemental Metals
Employees Worked With
September 10, 2019
Buyer’s review- BMW of Devon I recently purchased a new BMW at Devon BMW. The experience was pleasant and enjoyable. All of the employees were helpful and nice. My salesman, Kerry I recently purchased a new BMW at Devon BMW. The experience was pleasant and enjoyable. All of the employees were helpful and nice. My salesman, Kerry Simmons, was a pleasure to deal with and spent a lot of time showing me around the car and setting up the infotainment system. He also followed up with me after the sale to see if I was enjoying the car. Overall, an excellent experience at BMW of Devon PA. More
by Rob
September 10, 2019
Excellent Service , best car buying experience ever! Phil knows what it means to provide great service. He is very friendly, respectful, and was very knowledgeable about the BMW 3 series. Phil works har Phil knows what it means to provide great service. He is very friendly, respectful, and was very knowledgeable about the BMW 3 series. Phil works hard to maintain the relationship starting from a great experience with my initial test drive to keep in touch with me throughout my buying process. At no point did I feel like I was being pressured into making a decision, Phil wanted me to have my dream car exactly how I wanted it. This is best car buying experience I have ever had! More
by Sachin
Employees Worked With
Phil Milewski
September 07, 2019
Quality salesmanship Mike and Kerry created a great first time buying experience for my son. From the moment we walked I to the dealership, we were treated with respect. Mike and Kerry created a great first time buying experience for my son. From the moment we walked I to the dealership, we were treated with respect. We knew we could trust the salesman and GM. We are grateful for the ease of the process. More
by Kim
August 27, 2019
Great service and great price! Walked in looking for an X1, walked out with an awesome deal for the X1! I am so pleased with the smooth transition of my 10 year old car to a brand n Walked in looking for an X1, walked out with an awesome deal for the X1! I am so pleased with the smooth transition of my 10 year old car to a brand new X1. Christian was friendly and made the whole process easy while getting me exactly what I wanted. No need to go anywhere else. When my lease is up, I will definitely be back to BMW of Devon for my next car! More
by madisonk7
Employees Worked With
Tori from finance, Christian Tamburro
August 22, 2019
Salesperson Kerry Simmons I bought my new BMW last week, the process was efficient and straightforward 100%, and salesperson Kerry Simmons, did a spectacular job on post sale I bought my new BMW last week, the process was efficient and straightforward 100%, and salesperson Kerry Simmons, did a spectacular job on post sale service. I really appreciate the assistance from the salesperson. I would definitely recommend BMW Of Devon! More
by Mvasilikos
Employees Worked With
August 21, 2019
Inspection Scheduled an appointment 3 weeks in advance, the phone operator indicated we could come in 2 weeks earlier with no loaner or wait the three weeks for Scheduled an appointment 3 weeks in advance, the phone operator indicated we could come in 2 weeks earlier with no loaner or wait the three weeks for the loaner, we chose the later as my husband works on the other side of town. Husband arrives, they try to up sell him on oil changes etc saying the diagnostic light is on when we came in only for an inspection. He agrees and then they tell him they don’t have a loaner car and don’t try to resolve at all. In fact they don’t even try to reschedule, just throw up their hands and say have a nice day. Husband gets his car back and checks to see diagnostic light isn’t even on for oil change so shady sales tactics caught in addition to incompetence. Ottos is 10 times better at customer experience in service. I can’t speak to sales but Ottos sales was also fantastic. Don’t go here, bunch of clowns. Sloan you just lost a life long BMW owner (‘00 Z3 M Coupe, 04 X5 4.8is, 10 GT535i, 18 X3M40) Good luck I hope you learn from this experience. We never write reviews we only did this one time due to such a crappy experience. More
by ExperiencedBMWOwner
Employees Worked With
Bill Boulton
August 15, 2019
Kerry Simmons at Devon BMW I just leased my fourth car at BMW of Devon with Kerry Simmons. He has been my sales person for over 10 years and he always goes above and beyond my I just leased my fourth car at BMW of Devon with Kerry Simmons. He has been my sales person for over 10 years and he always goes above and beyond my expectations. He took great care of me, made sure I was comfortable with everything before I left the lot. I would highly recommend him!! More
by Nata81
Employees Worked With
August 14, 2019
Awesome purchase experience We got the 2019 X5 from Sloane BMW of Devon couple of days back. Wow, what an experience! Kerry was super professional and courteous to go over the di We got the 2019 X5 from Sloane BMW of Devon couple of days back. Wow, what an experience! Kerry was super professional and courteous to go over the different models, colors and the configurations. Both my wife and I really liked the zero pressure buying experience! Frank was another awesome person to interact with super professional and knows how to handle customers well. Special mention to Torri from Finance. She was super nice and walked through all the options and again no pressure and obligation to purchase them. Overall, I will highly recommend this dealership. Please ask for Kerry when you stop by. More
by Santhosh
