BMW of Devon

Excellent service experience Just had an excellent service experience with BMW of Devon. Had not used them before and needed a short notice service appt. They accommodated when ot Just had an excellent service experience with BMW of Devon. Had not used them before and needed a short notice service appt. They accommodated when other local dealers could not. Very nice and accommodating service team. Nicely appointed dealership. I appreciate the help provided. Will definitely use again. More

Great Service!! We purchased a new X5 from BMW of Devon. I did not make an appointment, just walked in. Dale greeted us and showed us the car that we wanted. Dale is We purchased a new X5 from BMW of Devon. I did not make an appointment, just walked in. Dale greeted us and showed us the car that we wanted. Dale is very experienced, knowledgeable and patient. We highly recommend Dale. Also we want to thank Chris and Lisa. They are great team!! More

The entire experience was awesome. The staff were very helpful and friendly. When I arrived, the majority of the sale was complete. Very nice people. I would definitely buy again. The staff were very helpful and friendly. When I arrived, the majority of the sale was complete. Very nice people. I would definitely buy again. More

Kerry Simmons is awesome!!! I cannot say enough wonderful things about Kerry Simmons & the dealership as a whole. By the time I left, I felt like I was dealing with friends. I h I cannot say enough wonderful things about Kerry Simmons & the dealership as a whole. By the time I left, I felt like I was dealing with friends. I highly recommend Kerry & BMW of Devon to anyone in the market. They are professional, friendly & a pleasure to work with!!! More

Purchase Review of our new BMW After having purchased 3 BMW's at another dealership, we purchased a new BMW from BMW of Devon. The experience was a very positive one. The salesman After having purchased 3 BMW's at another dealership, we purchased a new BMW from BMW of Devon. The experience was a very positive one. The salesman Kerry Simmons went above and beyond what was needed to consummate the sale, and I mean that in a positive way. Beside the fair deal that we negotiated with Kerry, he worked hard with BMW financial to get a credit of our last lease payment on our previous BMW even though it had been several weeks since the payment had been made. This for all intent and purposes lowered the cost of our new BMW even more. More

Best car buying experience I've ever had I needed to trade in my 6 month old Camaro convertible for a more "practical" 4-door as my daily driver. Since I live so close, I figured that I would I needed to trade in my 6 month old Camaro convertible for a more "practical" 4-door as my daily driver. Since I live so close, I figured that I would take a look at a BMW. I had met the used car manager, Demetri, back in the summer. I found him to be a great guy who really knows cars. Although I decided not to buy a used BMW then, and opted for the new Camaro, I came away impressed. I called and asked to speak to the new car manager. Tony picked up the phone and when I explained the situation, he gave me numbers right on the phone. I found him to be a straight shooter, so I made plans to go into the dealership. When I walked in, I walked through the store but nobody rushed out to greet me. I looked at a couple of cars on the floor and expected to be pounced on like typical dealers, but I was left alone. I started talking small-talk to a sales person while I waited for Tony and we hit it off. His name is John (I HIGHLY recommend John W). Tony came out and introduced himself and I mentioned that I'd like to work with John. No problem. I test drove a new 320xi AWD and had my 2014 Camaro appraised at trade in. I didn't feel that the 320 was for me, but the deal was great and Demetri gave me a fair appraisal on my Camaro. I walked out. No problem, no hard sell. The next morning I called Tony and said that maybe a late used model 5 series would be better for me. He gave me a few suggestions and then John followed up. After work I test drove a 2012 52xi AWD with 22k miles. I liked it enough and even through I was now buying a used car, they still gave me the same money for my Camaro. Since it was getting late we decided to finish the paperwork the next day. Paperwork was a breeze and I left with my new "practical" car... But Demetri promised to be on the look-out for a modest priced convertible, so stay tuned. All in all, the best car buying experience I've ever had. Ever. More

Traded 2010 Lexus for their 2008 BMW (lemon) I purchased a 2008 BMW from BMW of Devon and it had some issues. I took to another dealership and was told there was an oil leak. I returned to Devon I purchased a 2008 BMW from BMW of Devon and it had some issues. I took to another dealership and was told there was an oil leak. I returned to Devon and waited 3 hours for them to replace gasket for leak. They told me to go home because it would take too long and I should return two weeks later and they will give me a loaner. I said "my warranty would be over". They said "no problem, we will still honor it". I returned two weeks later and they made me use my insurance for a loaner. I left my vehicle and two hours later they called and said my car was ready. I returned the next day and they did not do anything. They gave me a bogus story that the oil was from a previous repair over one year ago and the gasket was still hard so there is no leak. I returned to other dealer and they said - there is still a leak. On yesterday my car started smoking from the oil leak and Devon does not want to repair. Even if I trade in the vehicle, I will lose over $1,000 due to the leak. I plan to go to court and report to MV since I gave them three (3) chances to resolve the problem and they refused. More

Great Experience Buying New BMW Had a great experience buying a new 528xi at BMW of Devon. I started online with Dan McCloy, one of the sale men, and he was highly responsive withou Had a great experience buying a new 528xi at BMW of Devon. I started online with Dan McCloy, one of the sale men, and he was highly responsive without being annoying. We discussed price and he gave me an excellent quote. After considerable back and forth, I went into the dealership and Frank Muto (the manager), John Walden and Lisa Puggi all took great care of me. They offered a fair price for my trade in and respected the price and terms that Dan had quoted. Ian took me through a thorough "genius" briefing of my new car. All in, a total of about three or four hours and I drove away with a full tank of gas. Very happy! More