Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
BMW of Fort Washington - Service Center
Fort Washington, PA
688 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
688 Reviews of BMW of Fort Washington - Service Center
Sort by
March 22, 2022
Great service at BMW of Ft. Washington. Staff is always super courteous. Sales staff is knowledgeable and service department super efficient. Washington. Staff is always super courteous. Sales staff is knowledgeable and service department super efficient. More
by Moosedoc
Helpful March 15, 2022
Always received excellent, honest, professional, and friendly service and support for 16 years! I wouldn’t go anywhere else! friendly service and support for 16 years! I wouldn’t go anywhere else! More
by Marc B
March 10, 2022
I have been doing business with West German BMW for the past 15 years. The people are friendly and is neat place to shop for a car past 15 years. The people are friendly and is neat place to shop for a car More
by Angelo Santiago
February 07, 2022
I was on my way to our soon to open Baltimore RDC and stopped in when my TPM light came on. I was immediately helped by Ben Ammar who assisted me in minutes to put air in them. By far one of the most res stopped in when my TPM light came on. I was immediately helped by Ben Ammar who assisted me in minutes to put air in them. By far one of the most responsive, knowledgeable employees I've had the pleasure of meeting during my time as an Associate Senior Buyer (C4-US-F-M)) of BMW Group! More
by L.Amodeo
February 05, 2022
The service department is the BEST! Wouldn’t take my car anywhere else! Everyone is so helpful. anywhere else! Everyone is so helpful. More
by Dnoon
Employees Worked With
Other Employees :
Santo Hannawacker
February 03, 2022
Ben Ammar and Santo were absolutely incredible. They surpassed every expectation I had. This was by far the best auto car service experience of my life. surpassed every expectation I had. This was by far the best auto car service experience of my life. More
by Joe D
August 24, 2021
Needed service work done. Aime worked with me through the process. I have a 3rd party car warranty company not related in any way to BMW and BMW helped me through a tough process. process. I have a 3rd party car warranty company not related in any way to BMW and BMW helped me through a tough process. More
by mattheww76
Employees Worked With
April 16, 2021
Service for 17 m240i with 19' wheels. I am meticulous/obsessive about my vehicles. 4 tires worn out and 2 wheels with bends in them. Dealer 4 wheel aligned, replaced 4 tires and road force bal meticulous/obsessive about my vehicles. 4 tires worn out and 2 wheels with bends in them. Dealer 4 wheel aligned, replaced 4 tires and road force balanced all 4. Even with the bend in wheels the shimmy at highway speed is gone. The vehicle never drove/felt better! Exactly wat I was looking for. Excellent service including new loaner vehicle. Highly recommended. More
by gloeser63
Employees Worked With
Gary Koval
August 04, 2020
see above Service was done promptly and well. Everyone was pleasant and helpful. The cost was less than the original quote. Richard Lanci handled it well for me Service was done promptly and well. Everyone was pleasant and helpful. The cost was less than the original quote. Richard Lanci handled it well for me More
by hwb
Employees Worked With
February 18, 2020
Horrible service experience I went into this dealership for multiple issues with my car. Despite asking them to diagnose my issue and let me know before proceeding to do the work I went into this dealership for multiple issues with my car. Despite asking them to diagnose my issue and let me know before proceeding to do the work they did work and overcharged me for the service. When I discussed this with them instead of trying to concede and keep a customer happy they doubled down and said it was somehow my fault. The issue was not fixed after multiple visits and eventually their incompetence and lack of compassion for their customers convinced me to get rid of my car at a loss!!! Their staff doesn't communicate with each other, they yell and belittle their customers. They don't complete the work to a degree that should come with the "ultimate driving experience". I would never go back to this dealer and will not own another BMW because of my experiences there. More
by potchkey
Employees Worked With
Richard Lanci, Robert Cesarini
