BMW of Fort Wayne

Everyone we have encountered at the dealership has been beyond professional, courteous and a joy with which to work. beyond professional, courteous and a joy with which to work. More

I found the car I was looking for through the website and quickly heard from Ashley who was very responsive to my numerous questions. The entire interaction was efficient and friendly. Ashley did a great j quickly heard from Ashley who was very responsive to my numerous questions. The entire interaction was efficient and friendly. Ashley did a great job leading the sales aspect and Zach was also a pleasure to work with on the transaction, followed by Tyler and Braxton as product specialists at pickup. I tend to be a 'particular' customer and would highly recommend the team at BMW of Fort Wayne. More

I had a fantastic buying experience at BMW Fort Wayne. Ashley was an excellent salesperson, and consummate professional. I appreciated my vehicle's personal presentation during purchase. All of the BMW re Ashley was an excellent salesperson, and consummate professional. I appreciated my vehicle's personal presentation during purchase. All of the BMW representatives were friendly, knowledgeable, and highly professional. I significantly enjoying my car buying experience at this dealership, and would purchase from them again in the future! More

You start with the people and then go onward with the facility. Every person that my wife and I deal with has left a good impression of their professionalism and their personability. We have purchased facility. Every person that my wife and I deal with has left a good impression of their professionalism and their personability. We have purchased three new vehicles since 2023. Each has been a great experience with superb BMW vehicles; an X3, M240i, and a Z4. We dealt with a great client advisor, Mike Cramer on each occasion. He knows his product well and by the time you have asked all your questions, you do to. No question is too trivial for Mike. He makes you feel like he is there for you no matter the time required. Pricing is always a time for trepidation, with Mike and general sales manager Scott Brooks that too flowed easily. The day of picking up the new vehicle was made easy also by Mike and the BMW genius Tyler. Again all the time that was needed for our learning experience was given without pushing us to move on. When service has been needed on our vehicles, we have an established relationship with service advisor Brian Dorsett. He is very knowledgeable, professional, and easy to talk and work with. The service and parts department have been very responsive and do quality work. The facility is top of the line and spotless. Great customer amenities, including a loaner vehicle if needed. We would recommend the BMW experience to anyone who is looking for a new or slightly used vehicle. Every employee who we have dealt with or have met, just in passing, go out of their way to make you feel welcome. More

Allowed us to come in on very short notice and we walked out with the car on the same day a couple hours later. Made the whole experience very smooth and made sure to show me the proper way of how buying a out with the car on the same day a couple hours later. Made the whole experience very smooth and made sure to show me the proper way of how buying a car should go More

We really enjoyed working with Mike. He helped guide us through specific features we wanted and made sure we got exactly what we were looking for. He kept us updated as we awaited delive He helped guide us through specific features we wanted and made sure we got exactly what we were looking for. He kept us updated as we awaited delivery and was super easy to work with. Also, one of the reasons I keep coming back is because of the quality of the Service Dept. More

Nice selection of cars, access for test drive was efficient, little back and forth on price and didn't know if confirmed purchase until credit check was completed, great financing option for purchase efficient, little back and forth on price and didn't know if confirmed purchase until credit check was completed, great financing option for purchase. More