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BMW of Freehold

Freehold, NJ

Overview
Employees
Reviews
Vehicles
4.8
2,610 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,610 reviews

December 04, 2023

Very pleasant experience Nick and Dominique were very helpful in getting me in our new car and explaining the features. More

by FRANGEANOULES
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa, Nicholas Lichaa
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Dec 05, 2023 -

BMW of Freehold responded

Hi Fran! We're delighted to know that Nick and Dominique were able to assist you in finding your new car at BMW of Freehold. We hope you enjoy all the features! Thanks for sharing your experience with us and we hope to see you again!

December 04, 2023

Straight forward understanding and cleqr Clear. .. attentive to a client's needs and follows through with what he says he will do. More

by Djmtr
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa, Nicholas Lichaa
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Dec 05, 2023 -

BMW of Freehold responded

Hello! We appreciate your positive feedback! Our team at BMW of Freehold is dedicated to providing clear, straightforward service and meeting our clients' needs. Thanks for noticing that we follow through on our promises! Come again soon!

December 01, 2023

John was very knowledgeable and helpful through the whole experience. I would recommend him to anyone looking to buy a new BMW. More

by cterelle
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

BMW of Freehold responded

Hello! We're glad to know that John was very knowledgeable and helpful, and able to assist you with your purchase at BMW of Freehold. Your recommendation means a lot! Enjoy the new ride and we hope to see you again!

November 30, 2023

great experience interacting with everyone at the dealership Client Advisor Mike Youssef was great and helpful More

by CCALANDRA4
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa, Nicholas Lichaa
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Nov 30, 2023 -

BMW of Freehold responded

Hi! We're glad to know you had a great experience with us at BMW of Freehold, and that Mike Youssef was helpful during your visit. Thanks for the review and we hope to see you again soon!

November 29, 2023

Always looking to please the customer, everyone is well informed and friendly. Great place to do business. More

by HAPPYHONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

BMW of Freehold responded

Hi! We're glad to know you had a positive experience with our informed and friendly team at BMW of Freehold. We always strive to provide top-notch service and make every visit enjoyable for our customers. Thanks for your kind words and we hope to see you again!

November 29, 2023

Within last month our family got 2 cars from Eugene. He is very reliable and knowledgeable. Great service. Highly recommended. More

by musenka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Poznyak
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Nov 30, 2023 -

BMW of Freehold responded

Hello Musenka! We're so glad to know that Eugene was very reliable and knowledgeable, and able to assist you with your car purchases at BMW of Freehold. Thanks for recommending us and our service! Safe travels in your new cars and we hope to see you again soon!

November 29, 2023

Excellent service and dealer . Everything asked for was taken care of. No complains and no more to say More

by ihabfakhri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Lema-Hasing, Mohammad (Moe) Awadallah
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Nov 29, 2023 -

BMW of Freehold responded

Hi Ihab! We're glad to know you had an excellent experience at BMW of Freehold. We strive for customer satisfaction and it's great to see that reflected in your visit. Thanks for the review and come again soon!

November 29, 2023

The team got me in right away. Greg Itkin is great- always super to deal with. Got me in and out right away after I blew out 2 tires. Was able to get to an important meeting on tim More

by wilwon
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Itkin
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Nov 29, 2023 -

BMW of Freehold responded

Hi Wilwon! We're glad to know Greg and our team at BMW of Freehold were able to assist you promptly. We understand how important your time is, so it's great you were able to get to your meeting! Thanks for the positive feedback and we hope to see you again soon!

November 29, 2023

Maria was amazing very knowledgeable and super sweet, amazing customer service overall we had an amazing experience More

by CARINEN80
Recommend Dealer
Yes
Employees Worked With
Laude Arnaldi, Laude Arnaldi
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Nov 29, 2023 -

BMW of Freehold responded

Hi Carinen! We're delighted to know that Maria was amazing and our team at BMW of Freehold provided you with such a positive experience! Thank you for your kind words about the service. We hope to see you again soon!

November 28, 2023

James was very courteous, he didn't even flinch when I told him I was getting a message that the keyfob battery was low. His estimated time to preform the service was right on point. I would like to thank More

by anthony3c2d
Recommend Dealer
Yes
Employees Worked With
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cathers
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Nov 29, 2023 -

BMW of Freehold responded

Hi Anthony! It's great to know that James and our team at BMW of Freehold were able to provide you with the excellent service we strive for. We appreciate your loyalty over the years! We hope to see you again for more great visits!

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