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BMW of Freehold

Freehold, NJ

4.8
2,578 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,578 reviews

October 06, 2023

At first I was little disappointed cuz I made an appt. To come in to test drive 2 vehicles I wanted to look at and find out it was sold. Unfortunately the online advertisement is false and wish at least t More

by Jessicalee70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Yestrebov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

BMW of Freehold responded

We understand your frustration with your scheduled test drive appointments, Jessica. We're glad Arthur was able to assist you effectively and answer all your questions. Thank you for taking the time to share your experience. We hope to have the opportunity to serve you again in the future.

October 05, 2023

We got 2020 BMW 320xi from Eugene. He treated us like we were buying new car. Extremely professional, we are strongly recommending him as excellent client advisor. More

by Gregory.67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Oct 05, 2023 -

BMW of Freehold responded

Gregory! We're excited to welcome you to the BMW family. Our team aims to provide guests with a five-star experience, whether your looking at a new BMW or one of our many preowned cars. Eugene will be proud to hear that his professionalism positively impacted your car-buying journey. Thanks for choosing BMW of Freehold. Safe travels!

October 03, 2023

The location is clean and presentable. The staff is helpful, knowledgeable, and friendly. Highly recommend. More

by karissa.durham19
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paige Cogliano
Oct 04, 2023 -

BMW of Freehold responded

Thanks for the kind review, Karissa. Our team takes great pride in maintaining a welcoming environment for our customers. The staff at BMW of Freehold will be happy to hear you enjoyed working with them. If there's anything else we can do for you in the future, reach out anytime.

October 03, 2023

Paige’s kindness and attentiveness can’t be overlooked. A+ service! Beautiful dealership with an awesome selection of vehicles! More

by lmacc
Recommend Dealer
Yes
Employees Worked With
Paige Cogliano
Oct 04, 2023 -

BMW of Freehold responded

Your satisfaction is our priority, Imacc. Paige will appreciate hearing you rate her service as an A+ here at BMW of Freehold. We're excited about the opportunity to help you again soon!

October 03, 2023

This is the second time I buy a car from this person. I drove over 60 miles just to deal with him because he professional and helpful when it comes to the process. And he is very polite and patient. Unli More

by Talal
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

BMW of Freehold responded

Talal, your loyalty as a repeat customer is highly appreciated. It is wonderful to hear that you had another beneficial experience with our team at BMW of Freehold. We value your feedback and look forward to assisting you again in the future!

October 03, 2023

Great location easy to find and helpful staff to help me fine the vehicle I wanted. More

by James boyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Cogliano
Oct 04, 2023 -

BMW of Freehold responded

It's great to hear you found our location convenient here at BMW of Freehold, James. Our team will appreciate hearing their guidance was helpful throughout your car-buying experience. Come back to see us soon!

October 03, 2023

I have been leasing/buying cars for many years, to give Eugene a 5 star rating is an understatement. He is the most trustworthy and professional salesperson I have ever met. He will go above and beyond t More

by richsantora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Oct 04, 2023 -

BMW of Freehold responded

Rich, we're proud to hear Eugene exceeded expectations during your car-buying journey. We are grateful for your thoughtful feedback and look forward to serving you again down the road.

October 03, 2023

Pierre is amazing! I had a good experience from beginning to end. Pierre best salesperson. More

by emadradwan88
Recommend Dealer
Yes
Employees Worked With
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

BMW of Freehold responded

It's wonderful to see you had a wonderful experience while working with Pierre. Come see us again soon!

October 03, 2023

Eugene is amazing! He is completely thorough, has the patience of a saint and incredibly kind. He went above and beyond to make sure that I was happy with my new vehicl More

by CSantora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hyman, Eugene Poznyak
Oct 03, 2023 -

BMW of Freehold responded

It's great to see Eugene went above and beyond during your pleasant car buying experience. Let us know if we can help with anything else in the future!

Oct 03, 2023 -

CSantora responded

Thank you!

Oct 04, 2023 -

BMW of Freehold responded

Our pleasure. Take care!

October 02, 2023

The experience from beginning to end with our sales associate Pierre was seamless, and he was very professional. More

by Mas802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad (Moe) Awadallah
Oct 02, 2023 -

BMW of Freehold responded

We are pleased to see Pierre was professional during your seamless experience. Come visit us again soon!

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