Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,578 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,578 reviews
September 30, 2023
My salesperson Pierre was awesome! I live in NC and he helped me with every step of the way as if I was right there in Freehold. He always answered my calls. And was able to find me a I live in NC and he helped me with every step of the way as if I was right there in Freehold. He always answered my calls. And was able to find me a beautiful BMW with the red interior! I know I live in NC but I would definitely go back to Pierre for another vehicle because I know he will take good care of me! He has a forever customer! More
by alisatiff
September 29, 2023
People here are very friendly, they never try to put you under pressure. Very straight and what you see is what you get under pressure. Very straight and what you see is what you get More
by Naga
Employees Worked With
September 25, 2023
Working with Matt was a great experience. He made the entire process easy from start to finish. We will definitely work with him again in the future! He made the entire process easy from start to finish. We will definitely work with him again in the future! More
by Tara.recchia
Employees Worked With
Mathew Torres
September 23, 2023
Always responds to our questions and needs No pressure selling only offers great guidance and advice Keeps us informed all during our time with BMW Very committed to our needs selling only offers great guidance and advice Keeps us informed all during our time with BMW Very committed to our needs More
by Stephen Finn
Employees Worked With
September 15, 2023
Great Service overall at Freehold . Eugene has been exceptional to work with, very helpful and was very patient with us. Thank you Eugene !!! Eugene has been exceptional to work with, very helpful and was very patient with us. Thank you Eugene !!! More
by alexgur80
Employees Worked With
Eugene Poznyak
September 13, 2023
The service it was very good Mike, the sales person it was very helpful and very polite and very professional was very helpful and very polite and very professional More
by Maria deliopoulos
Employees Worked With
September 02, 2023
Eugene is prompt, knowledgeable, and very helpful throughout the entire experience. I would highly recommend him to anyone in the market for a BMW! LESS throughout the entire experience. I would highly recommend him to anyone in the market for a BMW! LESS More
by Rshvart
August 29, 2023
Pierre was friendly, professional, and efficient. He was quick in responding to all my emails and queries. I definitely recommend dealing with him for a pleasant and smooth experience with BMW Freeho He was quick in responding to all my emails and queries. I definitely recommend dealing with him for a pleasant and smooth experience with BMW Freehold. More
by Samer
Employees Worked With
