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BMW of Freehold
Freehold, NJ
2,288 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,288 reviews
February 28, 2020
Everything was exceptional from start to finish, Mark went above and beyond along side with Maria to get us a great deal. We are so happy with our BMW! went above and beyond along side with Maria to get us a great deal. We are so happy with our BMW! More
by diego12387
February 26, 2020
Mike Youssef's service was outstanding!! He was very helpful and made our purchase very smooth from start to finish. We had a bargain on the 2017 BMW X5, and we drove from northern VA all the way to Fre helpful and made our purchase very smooth from start to finish. We had a bargain on the 2017 BMW X5, and we drove from northern VA all the way to Freehold New Jersey and Mike made our experience with BMW of Freehold extremely pleasant. We really do appreciate his excellent service and we recommend BMW of freehold to anyone who seeks excellent customer service. Mike- Congrats on the job well done!! More
by jemni8
Employees Worked With
February 26, 2020
First-class service BMW Freehold NJ - Mark Vicens First-class service for a salesperson. No waste of time, no back and forth on numbers just honest and direct communication. Mark Vicens was very atten First-class service for a salesperson. No waste of time, no back and forth on numbers just honest and direct communication. Mark Vicens was very attentive and even introduced us to Dan Claro Zeno is Portuguese like my husband. Mark helped me and my husband within couple hours and got us an amazing car that we were looking for. Mark and Dan will be our forever go to salesperson at BMW. Thank you Mark for your stellar service and expertise. More
by agata.crucillo
February 24, 2020
Great experience with Eric , he’s so professional , friendly . Wonderful experience for my first time purchasing BMW 3 series. Thank you so much for your help . friendly . Wonderful experience for my first time purchasing BMW 3 series. Thank you so much for your help . More
by Wonderful experience!!!👍
February 24, 2020
The best about this dealership is Mark Vicens - he was very thoughtful, calm, cool and collected. I was negotiating the price and he worked with me instead of giving me a sales pitch! very thoughtful, calm, cool and collected. I was negotiating the price and he worked with me instead of giving me a sales pitch! More
by umarana14
Employees Worked With
February 21, 2020
Buying car was a good experience. Salesman was very friendly and knowledgeable. He explained very well all details in the car. I will definitely recommend by car at this dealership. friendly and knowledgeable. He explained very well all details in the car. I will definitely recommend by car at this dealership. More
by Alex
Employees Worked With
February 21, 2020
Mark was wonderful, he was hinest and did his very best to put me into the car i wanted. Great personality and sense of humor. He made my experience very memorable. to put me into the car i wanted. Great personality and sense of humor. He made my experience very memorable. More
by jahmeldixon1998
Employees Worked With
February 21, 2020
Mark did a great job service is everything Could not be Mark did a great job service is everything Could not be happier with my car highly recommend the dealership freehold BMW The thanks again mark Mark did a great job service is everything Could not be happier with my car highly recommend the dealership freehold BMW The thanks again mark More
by cmnation
February 21, 2020
Mark was an awesome salesman! he’s very professional and has a good sense of humor. i would definitely recommend him, he made this process so much easier. has a good sense of humor. i would definitely recommend him, he made this process so much easier. More
by sharae_summers
Employees Worked With
February 17, 2020
Great experience, Eric Chirumbolo great guy so professional I recommend this place to everyone to go and buy the car in this dealer .... thank you professional I recommend this place to everyone to go and buy the car in this dealer .... thank you More
by Srdanovic
Employees Worked With
Eric Chirumbolo
