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BMW of Freehold
Freehold, NJ
2,257 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,257 reviews
December 11, 2018
Excellent salesman We had a wonderful experience at Freehold BMW on Monday Gary Mcnichol was wonderful to deal with made the process a pleasure he was very helpful and k We had a wonderful experience at Freehold BMW on Monday Gary Mcnichol was wonderful to deal with made the process a pleasure he was very helpful and knowledgeable More
by RobB
Employees Worked With
Gary Mcnichol
December 08, 2018
PERFECT! Gary is THE MAN!! I'd give him 7 stars if I could.... Getting a new car is never easy, but I first came in looking to test drive the totally wrong car Gary is THE MAN!! I'd give him 7 stars if I could.... Getting a new car is never easy, but I first came in looking to test drive the totally wrong car for me, and Gary knew right away that I wouldn't be happy with it.. Eventually, I left with my dream car at a great rate. A pleasure to work with this team all the way through! Gary and Russ are PROS and I love the car! More
by daveg1307
December 06, 2018
New lease Had plenty of vehicles available, easy to do business with. Doing final financial documents could have done more timely. Everyone was very professiona Had plenty of vehicles available, easy to do business with. Doing final financial documents could have done more timely. Everyone was very professional and friendly. More
by vince123
Employees Worked With
Gary Mcnichol
December 05, 2018
Buyer Outstanding service, people are nice and friendly, no push for sale, honest and upfront. Very helpful and also I am very happy with the deal that I ge Outstanding service, people are nice and friendly, no push for sale, honest and upfront. Very helpful and also I am very happy with the deal that I get. More
by Jett99030
Employees Worked With
Michael Chang, Amy Nolan, Nicholas Sciarappa, Antonios Delfinopoulos
December 04, 2018
Great experience, knowledgeable staff, and an amazing price Went in knowing what I wanted, purchased 2017 Honda Accord, salesman Chris was patient, and thorough, visited three dozen dealerships before making p Went in knowing what I wanted, purchased 2017 Honda Accord, salesman Chris was patient, and thorough, visited three dozen dealerships before making purchase at the BMW Of Freehold on rt9. *I got the car at near the trade-in value which is pretty incredible, I’ll be looking at this dealership first in my future car purchases, recommend anyone to come here first, even if you’re not looking for a BMW. **also the finance manager is easy to talk to and explained everything in complete detail, great people here, from the first email to the last step, they were with you the whole way More
by Alekceu16
December 03, 2018
Awesome experience Nicholas was absolutely phenomenal as my sales associate. He was extremely professional,polite, knowledgeable about the vehicles, honest. I can't say Nicholas was absolutely phenomenal as my sales associate. He was extremely professional,polite, knowledgeable about the vehicles, honest. I can't say enough about how well I was treated and how comfortable I felt. I did not feel pressured into buying anything at any time. I never felt like I was in a cat dealership for the first time in my life. He always treated me with respect and was straight forward with me. He is a credit to your dealership. Russell was just as good and worked hard to get me a good finance rate and made it easy to purchase my vehicle.. More
by Joseph3569
December 03, 2018
Great overall experience I was greeted as soon as I entered the door and was immediately helped. I’m a returning customer and have been for a long time. Freehold BMW is a clas I was greeted as soon as I entered the door and was immediately helped. I’m a returning customer and have been for a long time. Freehold BMW is a classy dealership and definitely top notch! More
by Ejake912!
Employees Worked With
Nick Schaible
December 03, 2018
The dealership was Efficient and a pleasure to deal with I walked into the dealership after buying seven BMW previously.. I told Chris Fash the options I wanted In my 320 BMW and the colors I preferred..He I walked into the dealership after buying seven BMW previously.. I told Chris Fash the options I wanted In my 320 BMW and the colors I preferred..He did not have it at the dealership but Located it at another dealership with in 24 hours.We negotiated the price in 15 minutes and I picked up the car a week later. I packed up the car and was out of the dealership within the hour. This made buying process very streamlined and efficient. My time is very important to me, and they respect others. More
by Marvin1
Employees Worked With
Chris Fash
December 03, 2018
Monica at BMW of Freehold Monica at BMW of freehold is fantastic. We love our car and can’t wait to come back. It was a friendly experience and we got a great deal Monica at BMW of freehold is fantastic. We love our car and can’t wait to come back. It was a friendly experience and we got a great deal More
by Beemer4u
Employees Worked With
Monica Beierschmitt
December 03, 2018
Bought a pre-owner vehicle Bmw of Freehold was very professional and efficient in handling my deal. Thank you Chris Fash for a smooth transaction. I’m very happy with my new car Bmw of Freehold was very professional and efficient in handling my deal. Thank you Chris Fash for a smooth transaction. I’m very happy with my new car and the service I experienced when buying this car. I would highly recommend Chris and the rest of the BMW staff to my friends and family. More
by Jacob
Employees Worked With
Chris Fash
