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BMW of Freehold

Freehold, NJ

4.9
2,257 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,257 reviews

December 01, 2018

BMW Freehold I have been to the dealership a few times . Chris and Russell worked very hard to help me find a cat that fit my budget More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orville Bynoe, Chris Fash
Dec 03, 2018 -

BMW of Freehold responded

Deb, thanks for the awesome review!

December 01, 2018

Great experience I had a wonderful experience picking out my new car. Nick was very helpful and a pleasure to work with. I would recommend him to anyone who is in the More

by Mary120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schaible
Dec 03, 2018 -

BMW of Freehold responded

Thank you for the great review, Mary! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future.

December 01, 2018

Thank you Gary! Gary was an excellent client advisor! From the moment I walked into the showroom he greeted me with a smile and was ready to meet my needs. You could More

by AllAboutCars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mcnichol
Dec 03, 2018 -

BMW of Freehold responded

We are grateful for this wonderful review and your kind words about Gary! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

December 01, 2018

F***ing awesome Monica was the best car salesman I ever have talked to. She can literally sell sunglasses to a blind man. She needs a raise asap! More

by Cdapuzzo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Dec 03, 2018 -

BMW of Freehold responded

Thank you for the awesome review!

December 01, 2018

Great Kyle is a great salesman at BMW! He is always willing to go above and beyond to help out. He truly cares about his customers and never sugar coats any More

by hayli.wolkowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gries
Dec 03, 2018 -

BMW of Freehold responded

Thank you for taking the time to write such an awesome review about our dedicated staff!

December 01, 2018

Buying experience Monica was my salesperson and she made this the best car buying experience I have ever had. She was Very knowledgeable and it was a smooth experience. More

by Miked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Dec 03, 2018 -

BMW of Freehold responded

We are thrilled to hear that we provided you with the best car buying experience! We strive for top-notch customer service, and staff members like Monica make that happen. We look forward to next time!

December 01, 2018

Fabulous Experience Nick Schaible and Michael Monteleone are amazing! They made our experience at BMW of Freehold top notch! We absolutely love our new car!! A million More

by MelissaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schaible
Dec 03, 2018 -

BMW of Freehold responded

Melissa, thank you for your kind words about Nick and Michael. We are so glad they made you feel comfortable enough to shop with us at BMW of Freehold, and we hope you'll come back again. Thank you for your business and enjoy your purchase.

November 30, 2018

Amazing Monica was so helpful to us in selecting our new car. She was able to answer any and all questions I could think of and she was even able to answer so More

by Carguy1373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Dec 03, 2018 -

BMW of Freehold responded

Thanks for the great review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly, and we always try to make our customers feel comfortable. It’s great to hear that you enjoyed your interactions with Monica. We’ll pass along the kind words you said about our staff. We hope to see you soon!

November 30, 2018

Excellent customer service! Thank you Monica for making my first BMW purchase as painless as possible and exceeding my expectations, as well as providing excellent customer servi More

by MountainMew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Dec 03, 2018 -

BMW of Freehold responded

We are pleased to hear that we provided you with a smooth and enjoyable car purchase. We appreciate you taking the time to tell us about your positive experience! Enjoy your new BMW, and we look forward to taking care of any future needs that may arise!

November 30, 2018

Great service Very good service and friendly staff. Good customer service. Will come back for future purchases. Will recommend this dealership for bmw purchases t More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fash
Dec 03, 2018 -

BMW of Freehold responded

Pam, thanks for this wonderful review and recommendation!

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