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BMW of Freehold

Freehold, NJ

4.9
1,832 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 1,832 reviews

April 07, 2010

We were very impressed with the courtesy, professionalism, and product familiarity of the staff at BMW of Freehold. From our first call to Sales Manager Dori to the sale completion with asso More

by z4buyer
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Matt Mongiello
April 01, 2010

my boyfriend and i were looking for a good deal on a 3series for about a month. we went to many bmw dealership in nj but honestly freehold bmw has got to be one of the best dealerships around. they are More

by simran923
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Price
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Recommend Dealer
Yes
Employees Worked With
matt
March 23, 2010

I leased an '09 135i convertible from Matt and the buying experience was so easy. I had been working with a dealership closer to my home and after 2 months of haggling and dealing with absurdity I decided to More

by kstromsland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello
March 13, 2010

My husband and I had a very good experience at the BMW of Freehold dealership. We bought a 2007 BMW 328. Matt Mongiello was so helpful and nice with everything. We wanted our payments to be in a certain a More

by Allison0726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello
February 10, 2010

I had a great experience working with Dick at BMW of Freehold. Dick wants to serve customers and works with them to ensure every customer has a good outcome wherever possible. He believes that every cu More

by asfng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Ng
February 10, 2010

Michael Chang was excellent. Very knowledgeable, very friendly and very deal-oriented. He was able to figure out what I wanted and at what cost and put together a package for a 2010 528i XDrive that wor More

by skoncar
Customer Service
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Price
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Recommend Dealer
Yes
Employees Worked With
Michael Chang
February 08, 2010

Michael was a great salesman. He make sure I get the car I was looking for and for the lowest price possible. He was very knowledgeable and friendly. That's why this is the second BMW I brought from him, More

by beabeaa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Chang
February 06, 2010

Taking everything into consideration, my overall experience with BMW of Freehold was outstanding. A rating of Five. My purchase was comprehensive and complete from start to finish.The sales staff More

by shim14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello- Salesman
February 06, 2010

Taking everything into consideration, my overall experience with BMW of Freehold was outstanding. A rating of Five. My purchase was comprehensive and complete from start to finish.The sales staff More

by shim14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello- Salesman
January 29, 2010

From the first moment I spoke with Sharon I knew we were going to get this deal done. She went above and beyond to make sure I not only got the car I wanted for the price I wanted, but help get me approved More

by raftery1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Moskowitz, Rick Levitt
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