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BMW of Freehold

Freehold, NJ

4.9
1,870 Reviews
Welcome to BMW of Freehold Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!" Thanks for visiting DCHAuto.com. Shau-wai Lam Chairman
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 1,870 reviews

August 11, 2009

Very happy with the service I received at Freehold bmw. Everyone from the salesman all the way to the sales manager were professional and helpful.. I would highly recommend this dealer to all of my friends More

by cwcards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cerillo
July 22, 2009

I went to Freehold BMW and found the exact car I wanted. From the test drive to the end of negotiations Harvey was very easy to work with and gave me everything I was looking for at a very good price. Debor More

by jetsoex
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Harvey Altman, Deborah Aragona
July 11, 2009

Excellent experience! Harvey is the best salesman, and our experience from start to finish was pleasant and convenient. When our car came in, the leather on one of the front car seats was damaged and the More

by sparlamas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Altman
July 06, 2009

Rick spent much time showing me automobiles as well as test driving the BMW328iX. He was very helpful. I picked up the car on his day off and he made sure to be there for me. He has answered all of my More

by hacqua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Levitt
July 06, 2009

Dealing with BMW of Freehold is a pleasure. Just as expected Dori Dado (Sales Manager), Richard Henriquez (Client Advisor) and Deborah Aragona (Financial Svc Manager)were all pleasant to work with. Do More

by krsna157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dori Dado, Richard Henriquez and Deborah Aragona
July 03, 2009

I had a excellent experience with this dealership, not only would I recommend them I already have, Maria shouldice and John mcbride were great and anytime I had sent an email or left a message I received More

by 2009bmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
maria shouldice,John mcbride
July 02, 2009

I enjoyed working with Ms. Shouldice who was happy to e-mail me prices and keep me posted ast to what deals were being offered. Michael Chang took care of me in terms of test driving the car and showing More

by hamelskya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice and Michael Chang
July 01, 2009

We recently bought a 135i and are loving it! Dick was a pleasure to work with and has already called us to see how we are enjoying our new vehicle. We would absolutely recommend this dealership to anyone More

by Jill Milne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Ng, Donna
July 01, 2009

I just traded in my old BMW for a new one. I knew that BMW of Freehold had a great service department, as my car was always serviced there. I have to say that Dick, Dori, and John (as well as Deborah in f More

by bacibaci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick, John, and Dori
June 30, 2009

the salesman gave me a fair price and was not overly pushy. i was in Florida when i first contacted him and he waited untili returned to New Jersey before he contacted me again. i like the Blootooth fea More

by rosenm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael chang