Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,268 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,268 reviews
March 22, 2016
Truly Excellent Experience I can't say enough great things about the excellent experience I had purchasing my M-6. It was unlike any other car buying experience I have ever had I can't say enough great things about the excellent experience I had purchasing my M-6. It was unlike any other car buying experience I have ever had, which I greatly appreciated. Mark Carvalho was fantastic to deal with, knew EVERYTHING about the car, took the time to educate me about the car, and provided the test drive of a lifetime. Vince was awesome in pulling the numbers together and made the process truly painless. I couldn't have asked for a better car buying experience (or a better car)! More
by Melissa F
Employees Worked With
Bill
March 13, 2016
Excellent Experience My wife and I were out shopping for cars and ended up stopping at this bmw dealer. We were greeted as soon as we came in and someone was there to help My wife and I were out shopping for cars and ended up stopping at this bmw dealer. We were greeted as soon as we came in and someone was there to help us right after, and also this was on a Saturday while the place was packed, so i was very impresses how quick we were helped. I'd have to say the customer service i got from them was what sold us on our BMW M6 as we went to Porsche, Mercedes, and Audi to shop also, and did not feel very welcomed by their people, as if we were not capable of buying their cars. The Sales Manager Danny helped us and honestly was the best sales experience I've ever had. We were so happy with the experience that i felt like a review was needed by me, for them. Thank You Danny and Thank You BMW Freehold More
by Luigi Bongiovi
Employees Worked With
Danny (Sales Manager) Orville
March 13, 2016
THE BEST EXPERIENCE OF A LIFETIME! From the day I walked into the dealership til the day I drove out with my new 2016 BMW 228i my salesperson Orville treated me like my business actual From the day I walked into the dealership til the day I drove out with my new 2016 BMW 228i my salesperson Orville treated me like my business actually mattered. It was not all about making a sale but all about making me feel comfortable with the car I was about to purchase. All my questions were answered (and trust me..there were a lot) and explained to where I understood everything. Everyone there was very kind and professional and actually remembered me each time i walked in. Some places treat you just as a "potential sale" but not here. I was always treated as #1 and during my visits it was all about me and only me. Orville....you are the BEST and if I could give more than 5 stars I would give him 1000 stars! Thank you BMW of Freehold for such a pleasant experience! More
by Darianne Hawkins
Employees Worked With
Orville Bynoe, David and Rob the finance Managers
March 08, 2016
"GREAT DEALERSHIP" As a long time client of Freehold BMW, I have always had a great experience. Sales and service are courteous and knowledgeable. They always make both As a long time client of Freehold BMW, I have always had a great experience. Sales and service are courteous and knowledgeable. They always make both buying and servicing a pleasure. I highly recommend "FREEHOLD BMW". Sal Sciallo More
by SAL SCIALLO
Employees Worked With
ENTIRE STAFF
March 07, 2016
The Awesomeness of BMW of Freehold "THE" BEST BMW DEALERSHIP IN NJ! Danny Claro by far blows away the competition! He knows how to treat his customers with respect, honesty, and integri "THE" BEST BMW DEALERSHIP IN NJ! Danny Claro by far blows away the competition! He knows how to treat his customers with respect, honesty, and integrity. He has his team follow suit by making sure the customer is 100% SATISFIED. Three BMW's later and this is my go to place to buy my cars. From sales to service there is no other that compares to them, not even Ray Catena himself! They have a customer for life! Thanks Danny! You truly are a gentleman! Go Team BMW of Freehold! Sincerely Jose S. More
by jpsjr70
Employees Worked With
Danny Claro
March 02, 2016
Very Satisfied After purchasing 5 vehicles from Freehold BMW, it is easy for me to say that we are overly satisfied with them. From the Sales Team (especially Micha After purchasing 5 vehicles from Freehold BMW, it is easy for me to say that we are overly satisfied with them. From the Sales Team (especially Michael Chang) to the Service Team, everybody has made it easy for us to return for multiple purchases. More
by KGLG
Employees Worked With
Michael Chang
March 02, 2016
The Best BMW Dealer! I would like to take the time to thank the wonderful staff at BMW of Freehold, specifically Danny and Frank, for making our car dreams come true. They I would like to take the time to thank the wonderful staff at BMW of Freehold, specifically Danny and Frank, for making our car dreams come true. They truly went above and beyond to get us into the car that we wanted. We really appreciate all of the hard work and energy they gave us. They make the car buying process smooth and stress free, making sure every detail is taken care of for you. They treat you as if you are family, not just another customer, which is very hard to find in the car industry. We will continue to shop and recommend BMW of Freehold! There is no better place to get your BMW! More
by Dsimone
Employees Worked With
Danny and Frank
March 02, 2016
Spectacular I've purchase over 30 cars during my life and out of all the dealerships Freehold as been the best. My last three cars have been purchased here and e I've purchase over 30 cars during my life and out of all the dealerships Freehold as been the best. My last three cars have been purchased here and each experience gets better. Dan the manager was unbelievable and met all my needs when it came to buying a car. Great atmosphere to buy an automobile and didn't feel like I was just another customer. They make you feel special especially when you bring the car for service. Steve More
by stashtaylor
Employees Worked With
Dan
February 29, 2016
professional I ended up buying 2 cars at BMW of Freehold. Danny Claro and his staff were professional, courteous and i never felt pressured or rushed about our dec I ended up buying 2 cars at BMW of Freehold. Danny Claro and his staff were professional, courteous and i never felt pressured or rushed about our decision making. Staff was extremely helpful in the decision process for a new and used car. Even after the purchase routine service has been great. The whole experience has been proficient as expected when purchasing a high end car. More
by richiev
Employees Worked With
Danny Claro
February 28, 2016
Satisfied Customer BMW of Freehold and in particular Dan Claro was a pleasure to deal with. From the initial meeting to follow up and ultimately delivery of my new car w BMW of Freehold and in particular Dan Claro was a pleasure to deal with. From the initial meeting to follow up and ultimately delivery of my new car was seamless. I love my new BMW. I have referred many friends and family to Freehold BMW and will continue to do so. I highly recommend Freehold BMW and Dan Claro. More
by Rayspin
Employees Worked With
Dan Claro
