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BMW of Freehold
Freehold, NJ
2,253 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,253 reviews
February 26, 2016
Terrific Experience Absolutely brilliant service from dealers Nick Schiable and John McBride, who outfitted me in a 3 series with class and style. In and out, no hassle, Absolutely brilliant service from dealers Nick Schiable and John McBride, who outfitted me in a 3 series with class and style. In and out, no hassle, and terrific price. Got the perfect car! Could not have been happier with my experience. Highly recommended!!!! More
by BillR
Employees Worked With
Nick Schaible, John McBride
February 26, 2016
Awesome dealership I had a great experience at this dealership. Everyone is friendly and courteous. Nick Lichaa was my sales rep and he went above and beyond to make my I had a great experience at this dealership. Everyone is friendly and courteous. Nick Lichaa was my sales rep and he went above and beyond to make my experience amazing and get me a good deal. I would definitely recommend my friends and family to Nick and bmw of freehold. More
by Vgalluccio
Employees Worked With
Nick Lichaa
February 26, 2016
AWESOME Had an awesome experience at Freehold BMW. It was my first time leasing a brand new car and I did not know what to expect. With the help of my sale re Had an awesome experience at Freehold BMW. It was my first time leasing a brand new car and I did not know what to expect. With the help of my sale rep Kyle G, along with one of the sales managers Danny C, they made the process as simple as can be. All details were black and white. My new car was ready to pick up in the show room the same day and I even had a BMW Tech walk me through all of the multi-media features of the car before I drove off! Was extremely pleased with the overall buying experience and i'm counting down the months to talk walk in the dealership and do it again! More
by sportsjoe98
Employees Worked With
Kyle Gries
February 26, 2016
BMW FREEHOLD By far the best and easiest time I've had buy a vehicle. I would like to thank Danny Claro and the rest of his sales team. I couldn't be happier. By far the best and easiest time I've had buy a vehicle. I would like to thank Danny Claro and the rest of his sales team. I couldn't be happier. More
by Ladybug
Employees Worked With
Danny Claro
February 26, 2016
Highly Recommended I visited BMW of Freehold recently. I was approached by a sales associate immediately. He was friendly, professional and took his time helping me de I visited BMW of Freehold recently. I was approached by a sales associate immediately. He was friendly, professional and took his time helping me decide on which BMW would best fit my needs. I was exceptionally satisfied with my experience and would reccomend the dealership to anyone looking for a BMW. The staff is knowledgeable, patient and above all exceeded my expectations on the price of the vehicle. More
by Happycustomer01
Employees Worked With
Sebastian Moon
February 26, 2016
Love, love, love my car, salesman and dealership! Stunned! Yes, I'm truly stunned! Normally I would prefer to have any extremely painful medical procedure than to go car shopping. Seems harsh, but in the past Yes, I'm truly stunned! Normally I would prefer to have any extremely painful medical procedure than to go car shopping. Seems harsh, but in the past car buying was just that, painful, expensive and took forever! All day spent waiting on "second opinions" money matters, bad coffee in the uncomfortable waiting area and an frustrated me looking to pull my hair out because this process is taking way to long! Car buying is not like that at BMW of Freehold! I had a cappuccino, the nicest and knowledgeable Sebastian Moon as my salesman and a plethora of beautiful BMWs to choose from. I was given many selections and options to choose from within my budget. Not the usual this is what's available currently and more $ than originally agreed upon that's the normal at most dealerships!?! I have to say that even the negotiations process what painless! Even my husband would agree! Maintenance and loaners cars and wonderful service, I DON'T see myself ever buying anything other than a BMW at Freehold for a long time and because it was so enjoyable! Thanks for changing me on the whole process! Love, yes love, Evelyn Semo More
by Evelyn Semo, Morganville, NJ
Employees Worked With
Sabatian Moon
February 26, 2016
Great experience Simple smooth fair!! Been to a lot of dealerships none more helpful then sales and service at BMW freehold!! Kyle made buying my first BMW the best ex Simple smooth fair!! Been to a lot of dealerships none more helpful then sales and service at BMW freehold!! Kyle made buying my first BMW the best experience I could have asked for!! I'll be back when my lease is up!! More
by Mmpibodom
Employees Worked With
February 25, 2016
Best buying experience ever! Danny Claro and his staff are the best around!! Never been happier with a car or the service!! Danny made me feel like family from the moment I walk Danny Claro and his staff are the best around!! Never been happier with a car or the service!! Danny made me feel like family from the moment I walked in the store. Orville was a great help with the car buying process. I highly recommend Freehold BMW and Danny Claro and his team! More
by jdsvd16
Employees Worked With
danny claro
February 25, 2016
Great Customer Service I bought my BMW 328d X-Drive from the Freehold dealership roughly 18 months ago. The salesman who oversaw the test drive answered all my questions I bought my BMW 328d X-Drive from the Freehold dealership roughly 18 months ago. The salesman who oversaw the test drive answered all my questions and oversaw the final negotiation to include all the factory installed options of interest to me. He kept me informed of the progress as the car was built and I anxiously awaited its arrival. My experience was that BMW of Freehold has many professionals who were committed to my total satisfaction and I have recommended them to many friends who have expressed an interest in BMW ownership. More
by ed
Employees Worked With
Michael Chang
February 25, 2016
Go See Sebastian Moon! I purchased an X3 for my daughter on her 17th birthday last month. Sebastian Moon not only made it a great buying experience for my wife and I but al I purchased an X3 for my daughter on her 17th birthday last month. Sebastian Moon not only made it a great buying experience for my wife and I but also helped us in making it an unforgettable birthday surprise for my daughter. Sebastian is a very knowledgeable and professional salesperson and I would recommend him to my family and friends. He also welcomed the opportunity for us to take the car in for car washes and to address any questions, concerns, or issues that may arise going forward. - a start of a great relationship! Dennis More
by DMo610
Employees Worked With
Sebastian Moon
