Back

BMW of Freehold

Freehold, NJ

4.9
2,271 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
Contact Dealership

4225 US Hwy 9

Freehold, NJ

07728

Directions

Filter Reviews by Keyword

By Type

Showing 2,273 reviews

August 19, 2014

Best sales experience ever I had an incredible experience with BMW of Freehold, specifically with Danny Claro, Orville Bynoe and Mike Silva. Danny, Orville, and Mike are very More

by Sandra_817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro, Orville Byone, Michael Silva
Aug 20, 2014 -

BMW of Freehold responded

Thank you for taking the time to write such a thoughtful 5-star review. We are happy that our team was able to give you a smooth and stress free buying experience. If you have any service questions about your new BMW, please don’t hesitate to give us a call. Thank you again for the kind works and enjoy your new BMW!

August 14, 2014

Pleasant leasing experience on a 2014 special promo 528xi Went in to the dealership in the morning with an inventory stock in mind with a pre-honored quote. saved some time there. Dealership holds true to t More

by smk224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Gayetsky, Matthew Mongiello
Aug 19, 2014 -

BMW of Freehold responded

Thank you for taking the time to share your review! We are so happy to hear that you had an enjoyable car-buying experience with Russ, Matt and the rest of our team. We appreciate your business and we look forward to working with you in the future!

July 18, 2014

Impeccable service!! I took my 530 in for service today, and wow, am I amazed at the experience I had. Professionalism at its finest! I was greeted at the service garage, More

by Rana Husein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gin, Frank Ghusson
Jul 22, 2014 -

BMW of Freehold responded

Thank you for your 5-star review! We are thrilled to hear from our customers, and we thank you for such a great review! We appreciate your compliments of Frank, Allen, and the rest of our service team. We thank you for your recommendations to others and thank you for visiting our dealership. We hope you will return for any of your future vehicle needs!

July 16, 2014

great experience dch bmw We came with the idea of leaving the dealership with a new lease. We can't thank russ enough for his time and knowledge. He sat with us promptly to gr More

by roxannem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
russ gayetsky
July 11, 2014

July 11th.....Thanks! My experience was one of courtesy and professionalism from my sales pro, Monica B. I would definitely recommend her as one of the go to pro's at BMW More

by Cisco Fam
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Jul 17, 2014 -

BMW of Freehold responded

Thank you for writing BMW of Freehold such a great review! We love to hear feedback from all our customers. We are so happy that Monica could help you find the perfect car at the best price and we look forward to seeing you again soon! Thank you for the recommendation!

July 09, 2014

"Unbelievable Experience" Purchasing a car can be very daunting and overwhelming however, the staff at BMW of Freehold made our experience very pleasant and the transition wen More

by cetienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Gayestsky
Jul 11, 2014 -

BMW of Freehold responded

We appreciate you taking the time to write a positive review. We're thrilled that our team made you feel comfortable and not pressured to purchase a vehicle. We value our customers and love to hear that they are satisfied with our customer service. Enjoy your purchase and we look forward to working with you again in the future!

July 01, 2014

Customer Natalya Khaimov Thank you so much for making my experience in leasing new car so easy !!! Thank you for being so knowledgeable, friendly and warm!!! I felt so comfy More

by Khaimov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Gayetsky and Shouldice, Maria
Jul 03, 2014 -

BMW of Freehold responded

Thank you for taking the time to write a review! We love to read about our customers’ experiences here at BMW of Freehold! We are so glad you had an easy time with your lease and that you felt comfortable! Let us know if you need assistance in the future!

June 20, 2014

Great experience This is our first visit to a BMW dealership, and the experience has been great. Thanks to the professional and friendly service of Mr. John Bell, we b More

by XiangLiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bell
Jun 27, 2014 -

BMW of Freehold responded

We sincerely appreciate this excellent review! We are thrilled to learn that you were able to experience the quality customer service that we strive for. We thank you for your kind words about John, and we will be sure to share your thoughts with him. Thank you for visiting our dealership, and we look forward to assisting you with any of your future vehicle needs!

June 07, 2014

Unprecedented Experience I worked with Maria Shouldice, the Internet Sales Manager. I told her what I was comfortable paying, and she was very honest and fair from the beginn More

by jwld82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice, Russ Gayetsky
Jun 12, 2014 -

BMW of Freehold responded

Thank you for taking the time to write a review! We love to hear feedback from all of our customers. We’re happy to hear that you had a great experience with Maria and that she was able to make your car-buying experience quick and easy!

June 06, 2014

freehold bmw experience This dealership is fantastic! I could have bought my BMW anywhere. I drove about and hour and one half to do business with them. Service, price and ge More

by mikeyboy17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Sullivan, John Krokovic
Jun 12, 2014 -

BMW of Freehold responded

Thank you for taking the time to write a review. We appreciate your dedication to BMW of Freehold! We are so happy that you had a great experience with John! Thank you for recommending us!

...
195
...