Back

BMW of Freehold

Freehold, NJ

4.9
2,286 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
Contact Dealership

4225 US Hwy 9

Freehold, NJ

07728

Directions

Filter Reviews by Keyword

By Type

Showing 2,286 reviews

July 16, 2013

I leased my first BMW (an X1) from here (RIP my faithful Honda Civic, haha). My mother and I came in last weekend during a special event they were having, and I found everyone to be very welcoming. Despite More

by MonicaChu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ongsiako
July 14, 2013

Second car I have leased from Matt. Both Matt and Mike were first rate in every aspect of this process. Coupled with a very competitive price, I can't overstate how much better it is to deal with BMW of F More

by jeremycnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mongiello, Mike Silva
July 09, 2013

I have now been a customer of theirs twice in the same year. I go back because of the ease to talk to them about what I am looking for and they have delivered both times. Mark was excellent, respectful, More

by RexJariwala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark & Denis
Jul 11, 2013 -

BMW of Freehold responded

Thank you for coming back to BMW of Freehold! We love hearing about customers good experiences with our staff. We are glad you were able to easily find exactly what you wanted. Thank you for your business and enjoy your new car!

July 01, 2013

I have just enjoyed my second new car purchasing experience at BMW of Freehold. My first was with Dennis Carey as salesman and my second was with Mark Ongsiako as salesman and Denis Carey as financ More

by GerrieMims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ongsiako and Dennis Carey
June 29, 2013

Hello, I just purchased a 2011 3 series at BMW of Hello, I just purchased a 2011 3 series at BMW of Freehold. I just wanted to say how happy I am with the vehicle and how great the experience was f More

by jroumas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ongsiako
June 26, 2013

We found the BMW of Freehold to be very professional. They were there to answer all our questions. They took the time to show us how to work the various programs. They had the car ready when they said it More

by marvano1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark
June 25, 2013

We had at first a misunderstanding but Dori the (general maneger)helped to make the deal go smooth, overall good experience, thank you once again More

by zorba1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dori
June 22, 2013

I had a very pleasant experience at BMW of Freehold. I spoke with client adviser Mike Silva. He was extremely patient and knowledgeable with me as we spoke about the car I wanted to get. He is truly an More

by rhalpern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Silva
June 21, 2013

This is the second vehicle I have leased from Rob at BMW of Freehold. He is very attentive to my needs, and always answers all my questions...most importantly he finds a way to give the deal I want! If you More

by smutha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sullivan
June 21, 2013

I walked into Freehold BMW frustrated - I discussed with David all that I wanted in my car and price. I shared with David my disappointment from the last dealership, I was upfront and honest. I also did n More

by serena2402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
...
203
...