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BMW of Freehold
Freehold, NJ
2,285 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,285 reviews
April 23, 2013
Scott went above and beyond to make our experience perfect. He showed a level of patience in teaching us all of the workings of our new 328i. perfect. He showed a level of patience in teaching us all of the workings of our new 328i. More
by blezco
Employees Worked With
Scott Marlow, Matt(finance)
April 19, 2013
David jones was the reason I purchased my BMW from your dealership. He is, by far, the BEST representative of a quality brand that I have had the pleasure to do business with. BMW is fortunate to have hi dealership. He is, by far, the BEST representative of a quality brand that I have had the pleasure to do business with. BMW is fortunate to have him. More
by jakeaidluke
Employees Worked With
David jones
April 18, 2013
They are very nice guys. Always smile, listening. They tried their best to explain the situation about your car and to find the best solution to work on it. They are great.I have already told 2 of my frie tried their best to explain the situation about your car and to find the best solution to work on it. They are great.I have already told 2 of my friend go with them. Thanks a lot. More
by hmeng
April 11, 2013
I Recently purchased a new 2013 BMW 528i and found that the employee who helped me out, Nowell Herman, was honest, informative and very patient as I kept changing my mind of what vehicle and color combinat the employee who helped me out, Nowell Herman, was honest, informative and very patient as I kept changing my mind of what vehicle and color combination I wanted. He went above and beyond to find me the car that I decided on. More
by JulieAntonides
Employees Worked With
Nowell Herman
April 09, 2013
It was a pleasure working with Maria Shouldice, Internet Sales Manager. She was extremely proactive in taking our internet enquiry a step further. She made sure she understood our needs, the specs that we a Sales Manager. She was extremely proactive in taking our internet enquiry a step further. She made sure she understood our needs, the specs that we are looking and helped us close the deal and make the final formalities of the purchase smooth and quick. We have been to many BMW dealerships, but ultimately Maria was the one who helped us make the quick decision and make us feel good about the purchase and made the one hour drive to the dealership worth it! We will definitely recommend this dealership and especially Maria to our friends and family! Thanks Maria! More
by BMW_Fan01
Employees Worked With
Maria Shouldice
April 01, 2013
My experience at BMW of Freehold was an excellent experience. Nowell Herman my salesman and Matt Moringello in finance made the sale very comfortable. I commend both of them. I would recommend this D experience. Nowell Herman my salesman and Matt Moringello in finance made the sale very comfortable. I commend both of them. I would recommend this Dealership to people I know because of these two salesmen. More
by franlaforte
Employees Worked With
Nowell Herman and Matt Moringello
March 31, 2013
I had a very positive experience purchasing my new car at Freehold BMW. My sales rep was Phil Ferreira. I found him professional, responsive, knowledgable . The car was ready as promised. Presented beaut Freehold BMW. My sales rep was Phil Ferreira. I found him professional, responsive, knowledgable . The car was ready as promised. Presented beautifully. Phil was thorough with the orientation of the car. Completing the financial aspect was smooth. More
by Mlomench
Employees Worked With
Phil Ferreira
March 31, 2013
My wife and I had the most amazing experience while purchasing our 2013 Bmw 328i recently. bbMark Ongsiako was very helpful and for the first time in purchasing a car we never felt pressured in t purchasing our 2013 Bmw 328i recently. bbMark Ongsiako was very helpful and for the first time in purchasing a car we never felt pressured in the least. We were very excited the night we picked up the car as it was gift wrapped for us to unveil.my wife and I took many pictures of this great moment and we thank Mark for making this purchase a delightful experience. Thanks A.L More
by seiethecourt
Employees Worked With
Mark Ongsiako
March 25, 2013
I had the pleasure of working with nowell Herman and Matt mongello. They were outstanding in every category. This is my second BMW from this dealership and I will definately come back for my third. Matt mong mongello. They were outstanding in every category. This is my second BMW from this dealership and I will definately come back for my third. Matt mongello also sold me my first BMW there. Nowell herman also made my experience at BMW wonderful. Costumer service was impeccable !Keep up the good work! More
by Amy Gargione Pontoriero
Employees Worked With
Howell Herman and Matt mongello
