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BMW of Freehold

Freehold, NJ

4.9
2,330 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,330 reviews

July 01, 2025

We couldn’t ask for a better purchase experience, the process off the purchase it was so smooth, special thank you to Mark (sales representative)-Nicholas(sales manager)-Danny C (GSM) Maria (fin manager) More

by Abbby and Fernando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

BMW of Freehold responded

Abby and Fernando, it's fantastic to hear that Mark, Nicholas, Danny, and Maria made your experience at BMW of Freehold so smooth. We appreciate your kind words and are thrilled you're happy with the purchase!

June 30, 2025

Ordered a new X3 without setting foot into the dealership until delivery day. John Cheung and Danny Claro were both excellent. Communications by phone, email and text were outstanding and my vehicle came exa More

by meb952
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Claro
Jun 30, 2025 -

BMW of Freehold responded

We're truly so glad to hear that John and Danny provided such an exceptional experience at BMW of Freehold! It's fantastic to know the communication was seamless, and your X3 delivery went smoothly. We appreciate your trust in us for over 50 years of vehicle purchases, and we look forward to assisting you with future ones!

June 29, 2025

Dealership was very inviting. Everyone we came in contact with was very friendly. Our salesman made everything easy. More

by rickschneider44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

BMW of Freehold responded

Rick, we're overjoyed to hear that you had a welcoming experience at BMW of Freehold. Our team is committed to making the process smooth and enjoyable for our customers. Thanks for sharing your feedback!

June 29, 2025

The entire staff was amazing. Mark was unbelievably kind, patient, and helpful the entire time. They stayed open late because they knew we traveled an hour and a half just to look More

by AllisonDjerf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

BMW of Freehold responded

Allison, we're overjoyed to hear that Mark and the team at BMW of Freehold made your visit worthwhile! Thank you for making the trip and recommending us. Safe travels in your new car!

June 28, 2025

Mike Chang was a great sales person to handle my transaction. Very helpful in identifying the correct vehicle that would meet the needs of my family and placed an order for that car. Kept me up-to-d More

by JPDEVITOESQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

BMW of Freehold responded

We're happy to hear that Mike Chang provided such excellent service during your transaction at BMW of Freehold. It's fantastic that he helped find the perfect vehicle for your family and kept you informed throughout the process. Thank you for recommending him!

June 26, 2025

Frank and his team are second to none. Amazing experience and exceptional service! I buy all of my BMW’s from Freehold and it’s over an hour from where I live. More

by MARIO37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cavalieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Freehold responded

Thank you for the fantastic feedback! We're glad to hear that Frank and his team at BMW of Freehold continue to provide exceptional service. We truly appreciate your loyalty, even with the distance involved! We look forward to working with you again in the future.

June 26, 2025

Rob was awesome. It was a great experience in buying my fav BMW. The car is good More

by NVJANARTHANAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Freehold responded

We're happy to know that Rob provided you with an awesome experience here at BMW of Freehold! Thank you for your business and support of our team. Congratulations on purchasing your new BMW, and we look forward to working with you again!

June 25, 2025

After buying my X1 in January ‘25 I was looking for a second car. After my buying experience in January was so positive I didn’t think twice about going back to BMW Of Freehold for another car. Michael More

by KenFen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Freehold responded

Ken, it's amazing to hear that Michael and the team at BMW of Freehold provided you with another smooth purchasing experience. Your recommendations mean a lot to us, and we appreciate your continued trust in our dealership! Enjoy your new car, and thank you for your loyalty.

June 25, 2025

Bought a used Lexus from BMW of freehold and it was a pleasant experience. Robert Cavalieri was my sales guy and he was very helpful, relaxed, good humored and accommodating. Fair price and car runs like More

by Michbeglala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cavalieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

BMW of Freehold responded

Michelle, we're excited to hear that Robert made your experience at BMW of Freehold so enjoyable. Thank you for sharing your positive feedback and enjoy your new ride! See you next time.

June 25, 2025

Outstanding service and professionalism from sales representative to head management. Was a smooth process all the way More

by KRROMANO81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Freehold responded

Thank you for the fantastic feedback! We're happy to hear that your experience at BMW of Freehold was smooth and professional from start to finish. We appreciate your support and look forward to serving you again in the future!

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