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BMW of Freehold
Freehold, NJ
2,419 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,419 reviews
August 29, 2023
Pierre was friendly, professional, and efficient. He was quick in responding to all my emails and queries. I definitely recommend dealing with him for a pleasant and smooth experience with BMW Freeho He was quick in responding to all my emails and queries. I definitely recommend dealing with him for a pleasant and smooth experience with BMW Freehold. More
by Samer
Employees Worked With
August 10, 2023
Great dealing with Danny for a great deal on my new iX. Easy to deal with to get the exact car I wanted. Easy to deal with to get the exact car I wanted. More
by Apeslak
July 29, 2023
Eugene is a wonderful professional to work with, and truly has your best interest in mind! He helped guide me through the whole process, and I couldn’t be more happy! I would recommend him to anyone loo truly has your best interest in mind! He helped guide me through the whole process, and I couldn’t be more happy! I would recommend him to anyone looking for an exceptional car-buying experience! More
by martusha
July 26, 2023
Exelent service🤝 Eugene is very professional and smart salesperson. I recommend everyone. Your dreams comes true with him very faster… salesperson. I recommend everyone. Your dreams comes true with him very faster… More
by sh.homidov90
July 26, 2023
Great service and deal on my new car. Long time customer of freehold Bmw. This is the reason I keep coming back. Long time customer of freehold Bmw. This is the reason I keep coming back. More
by Apeslak
July 26, 2023
Outstanding sales experience. Eugene was prompt, knowledgeable, and very helpful throughout the entire experience. I would highly recommend him to anyone in the market for a BMW! Eugene was prompt, knowledgeable, and very helpful throughout the entire experience. I would highly recommend him to anyone in the market for a BMW! More
by dtyucha
Employees Worked With
Eugene Poznyak
July 16, 2023
I cannot express enough how outstanding my experience was working with Mark during the purchase of my 2022 BMW M3. From the very beginning, Mark knew exactly what I was looking for, and when this individual working with Mark during the purchase of my 2022 BMW M3. From the very beginning, Mark knew exactly what I was looking for, and when this individual color Venetian Violet M3 showed up, he made sure it was everything I wanted. Throughout the entire process, Mark was attentive, patient, and incredibly professional. He went above and beyond to make sure every detail was taken care of, and he kept me informed every step of the way. Mark's dedication to customer satisfaction was evident, as he made certain I was completely satisfied with my decision. When it came to negotiating the price, Mark's expertise and negotiation skills shone through, resulting in a fantastic deal for the M3. He genuinely cared about providing value and ensuring I got the best possible price. Mark's exceptional service didn't stop with the purchase. He followed up after the sale to ensure that I was enjoying my new M3 and that everything was running smoothly. His post-sale support was a testament to his commitment to his customers' happiness. If you're considering buying a BMW, I wholeheartedly recommend working with Mark. His professionalism, enthusiasm, and personalized approach make him an outstanding sales representative. Thank you, Mark, for making my BMW M3 purchase an unforgettable and exceptional experience! More
by dferraro
July 16, 2023
I had a wonderful experience working with John during the purchase of my new X5. From the moment I stepped into the dealership, he made the entire process smooth and hassle-free. John's knowledge of the X5 a purchase of my new X5. From the moment I stepped into the dealership, he made the entire process smooth and hassle-free. John's knowledge of the X5 and its features was impressive, and he patiently answered all my questions. His approach was not pushy at all, and he allowed me to take my time making a decision. When it came to negotiating the price, John was fair and transparent, making sure I got a great deal on my new vehicle. Throughout the entire transaction, John was responsive to my needs and made sure I was comfortable and satisfied with my choice. He made the paperwork process effortless, and I drove away with my new X5 feeling thrilled and confident in my purchase. I highly recommend working with John if you're looking to buy a BMW. His professionalism, friendliness, and expertise make him a standout salesperson. Thank you, John, for the easy and enjoyable car-buying experience! More
by dferraro
July 01, 2023
JOHN CHEUNG WAS AMAZING I WILL REFER MY WHOLE FAMILY TO HIM ONE OF THE BEST IN THE INDUSTRY HIM ONE OF THE BEST IN THE INDUSTRY More
by ABDULLAH NANABAWA
Employees Worked With
