"Great Service Advisor Justine "
Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years and I go out of my way just to deal with her.
"Laudi Arnaldi - Great Customer Service"
Laudi Aranldi at BMW of Freehold just called me and resolved all my issues. His customer service is Excellent and I'm looking forward to working with him and his team moving forward! .
Excellent service as always. Dealership, both on sales and service always top notch. Have been back here many times to get new vehicles. A pleasure to do business with.
Justine has been my service advisor for years. Whenever I call her for service, she always gets me an appointment. She calls and communicates and gives me details. She is a true professional and represents Freehold BMW with high standards.
- John Flood
Justine always takes the extra step to make sure I'm ( car ) Well taken care of .
I usually wait for my car to be service, it's done on time .
"2004 BMW 325 CI Convertible"
I brought my BMW into service the other day for a service engine soon light on. Justine was my Advisor .This car is my everyday driver for work so down time is not good. I checked my car into service greeted by Justine she not only got me on the road quickly but got my diagnosis done quickly. It was a stuck thermostat that needed to be replaced. Not only was the Service delivered in a timely fashion the pick up and pricing was more then fair. I love the honesty I receive there and will always recommend this store for fair pricing and great quality of work. My baby was washed cleaned and ready on time!! I was also introduce to Frank the Service and Parts Director, it always a pleasure to deal with People who engage their customer in a professional manner. Frank thanked me for my business and handed me his card for any future questions i might have Bravo!!!Love this Store
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