"Great establishment "
My husband and myself were looking for the right car we went to other dealerships including Chevrolet Cadillac etc and othe BMW dealerships I heard about the pleasant admosphere at the freehold location and I knew that was the place I wanted to get my new BMW X2
The friendliness and knowledge and how fast we left with our new car within hours that has never happened ever we were extremely impressed
"Extremely pleased "
Was very pleased wit my purchase, the process was very smooth n not overbearing n long as I always experienced! The finance was extremely comfortable with Nick L!!!! N Justin was also very simple n easy to deal with as far as the service went......
"Honesty and Integrity only from Freehold BMW Service"
Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was incorrect. They put the wrong Size rim on my sons car and did not check their work . WOW it caused a bunch of issues avoidable. Justine and her crew informed me of the issue and I now had to bring the car back to the original fixing dealer to make the repairs correct now. This is why I only trust Freehold BMW with all my repairs they are the best and most honesty group of people I ever dealt with. I used the other dealer because it was the closest after hitting a pothole on rt 18. Never again!!!
"Great Service Advisor Justine "
Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years and I go out of my way just to deal with her.
"Laudi Arnaldi - Great Customer Service"
Laudi Aranldi at BMW of Freehold just called me and resolved all my issues. His customer service is Excellent and I'm looking forward to working with him and his team moving forward! .
Excellent service as always. Dealership, both on sales and service always top notch. Have been back here many times to get new vehicles. A pleasure to do business with.
Justine has been my service advisor for years. Whenever I call her for service, she always gets me an appointment. She calls and communicates and gives me details. She is a true professional and represents Freehold BMW with high standards.
- John Flood
Justine always takes the extra step to make sure I'm ( car ) Well taken care of .
I usually wait for my car to be service, it's done on time .
"2004 BMW 325 CI Convertible"
I brought my BMW into service the other day for a service engine soon light on. Justine was my Advisor .This car is my everyday driver for work so down time is not good. I checked my car into service greeted by Justine she not only got me on the road quickly but got my diagnosis done quickly. It was a stuck thermostat that needed to be replaced. Not only was the Service delivered in a timely fashion the pick up and pricing was more then fair. I love the honesty I receive there and will always recommend this store for fair pricing and great quality of work. My baby was washed cleaned and ready on time!! I was also introduce to Frank the Service and Parts Director, it always a pleasure to deal with People who engage their customer in a professional manner. Frank thanked me for my business and handed me his card for any future questions i might have Bravo!!!Love this Store
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